Clinic Manager
Posted on 4/4/2023
Bond Vet

51-200 employees

Vet clinic and animal hospital
Company Overview
Bond Vet is on a mission to strengthen the human-animal bond through better pet care, and we started with a new approach: urgent care.
Dorchester, Boston, MA, USA
Experience Level
  • Boston, Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a collaborative Veterinary Clinic Manager to join our team
  • Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants + care coordinators), as well as oversee day-to-day clinic operations. You should be a reliable, proactive, and conscientious team player
  • What You'll Do:
  • Oversee the day-to-day operations of the clinic
  • Manage your clinic's P&L
  • Mentor, develop, and lead clinic team members to excel
  • Balance the needs of the clinical team with the goals of the organization
  • Collaborate with our operations team to scale operations and implement processes
  • Own customer relations
  • Lead weekly team meetings & daily team check-ins
  • Create clinic schedules (90 days in advance)
  • Identify areas of opportunity to increase efficiency and then implement improvements
  • Ensure team members complete their daily checklists
  • Recruit, interview, and onboard new team members
  • Foster a sense of community within the team
  • You Have:
  • 4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
  • Experience supervising front desk operations
  • Experience with compliance and safety policies
  • Strong organizational and leadership skills
  • CVPM designation is considered ideal but not required
  • We Offer:
  • Competitive Pay | based on experience
  • 100% Tuition Reimbursement with our education partners
  • CE Stipend & Additional Time Off for CE Days
  • Team-Based Profit Sharing
  • Discount on In-Clinic Services for Pets
  • Flexible Scheduling
  • Paid Parental Leave
  • 401(k) Retirement Plan with 3% Employer Match
  • Support for your physical and mental wellness: 100% covered health insurance, low cost dental & vision, access to mental health support programs and free memberships to One Medical
  • A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
  • Our Values:
  • We're obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond
  • We work as a team: We're knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We're all in this together - our team, pet owners, and the animal - and our success as a team hinges on all of us doing our best
  • We communicate clearly: We speak up, we do what we say, and we're transparent and honest. We value clear, simple communication
  • We work happy: We bring a happy, positive attitude to work because it impacts the energy in the office
  • We're empowered: We're building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making
  • We're looking for people who are not just team players, but also leaders. If you've made it this far, you're probably looking for something different than what's already out there. So were we. Let's meet
  • - Dr. Zay, Mo, Lukas, and the whole Bond Vet team
  • Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law