Integration and Sustainment Monitoring Project Manager

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.     

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring for Integration & Sustainment Monitoring Project Manager to support Kentro's Veterans Affairs ESOM contract. 

The Integration & Sustainment Monitoring Project Manager supports the Veteran’s Administration Integration & Sustainment Team (IST) by coordinating and delivering small to midsized sustainment, integration, and instrumentation related projects within the enterprise observability program. Working as part of the broader IST organization, this role ensures VA applications, platforms, and infrastructure receive the consistent telemetry, integrations, and long term visibility necessary to maintain service reliability.

The Integration & Sustainment Monitoring Project Manager partners closely with IST engineers, application owners, and operational stakeholders to plan, track, and execute well defined sustainment and integration workstreams. This role focuses on organizing tasks, ensuring quality, removing blockers, communicating timelines, and maintaining alignment with IST’s established instrumentation standards and operational practices.

Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Occasional travel as needed to regional locations is required. 

Compensation Range: The salary for this position is between $157-167K/annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability. 

Project Delivery & Coordination

• Manage small to midsized IST projects, ensuring tasks, milestones, and deliverables stay on track.
• Coordinate with IST engineers to support instrumentation sustainment, telemetry improvements, tool integrations, updates, and operational readiness activities.
• Ensure project work aligns with IST-defined instrumentation patterns, architectures, and governance.
• Track progress, identify risks, escalate issues when needed, and maintain clear communication with stakeholders.
• Support continuous improvement of instrumentation quality, telemetry consistency, and sustainment workflows by ensuring project work follows IST standards.

Collaboration & Stakeholder Support

• Partner with application owners, engineering teams, and infrastructure groups to gather requirements and plan sustainment and integration activities.
• Communicate project status, timelines, and expectations clearly to internal teams and leadership.
• Ensure project work integrates effectively with incident management, dashboards, performance reporting, and other enterprise monitoring processes.

Operational Alignment

• Follow IST’s established best practices, documentation standards, and sustainment methodologies.
• Assist with organizing project-related work intake and help prioritize tasks based on operational and sustainment needs.
• Contribute to team cohesion by supporting collaborative planning, maintaining task clarity, and reinforcing shared instrumentation and sustainment goals.

• Bachelor's degree
• 8 years of experience can be substituted for education.
  Experience:
• 10+ years of experience with a background in IT operations, service reliability, application monitoring, or project coordination.
• Experience working within operational teams supporting enterprise systems or federal clients.
• Understanding of ITIL practices, event/incident handling workflows, or customer support processes.
  

 Preferred Qualifications:  

• Strong communication, planning, and organizational skills.
• Ability to coordinate technical work, manage timelines, and work effectively across diverse teams.
• Analytical mindset with attention to detail and quality.
• Ability to self‑direct, manage multiple small projects, and maintain focus in a fast‑paced environment.

Clearance Requirement:

• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance 
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
  • If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. 

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email [email protected] and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [email protected].  

#LI-BK1