Full-Time
Patient Care Coordinator
General Offices
Posted on 8/19/2026
Western Dental
1,001-5,000 employees
Offers affordable dental care through clinics
Compensation Overview
$22 - $25/hr
Oakland, CA, USA
In Person
 Administrative & Executive Assistance (1) |
|---|
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- A minimum of a high school diploma or equivalent is required.
- At least 2 years of experience in customer service, sales, receptionist, or equivalent work, preferably in a healthcare or dental setting.
- Excellent communication skills to interact with patients, office staff, and third-party stakeholders.
- Attention to detail in maintaining patient records and managing financial transactions.
- Greet and welcome patients in a timely, professional, and engaging manner.
- Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
- Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage, and payment options.
- Contact patients to follow up on visits and build lasting patient relationships.
- Ensure compliance with health, privacy, and safety regulations.
- Travel as needed for training and to perform job functions.
- Experience with dental practice management software such as Denticon or Dentrix.
Western Dental provides dental and orthodontic care through a large network of clinics spanning 20 states, with a focus on affordability and access. It operates as a Dental Support Organization (DSO), centralizing administrative and operational tasks for affiliated clinics and enabling scale. The company historically offered
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Orange, California
Founded
1903
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See people who can refer or advise you
Simplify's Take
What believers are saying
- April 24, 2026 asset-sale talks can unlock cash and reset Sonrava's capital structure.
- January 9, 2026 California budget advocacy preserved Medi-Cal Dental funding, supporting patient volumes.
- San Pedro's 2026 office opening and Los Angeles expansion keep patient acquisition growing.
What critics are saying
- Sonrava hired Lincoln International on April 24, 2026 amid lender-driven restructuring talks.
- A 2026 Medi-Cal budget cut would hit Western Dental's largest revenue engine immediately.
- If lenders force asset sales, Sonrava loses scale, and Western Dental becomes a breakup candidate.
What makes Western Dental unique
- Western Dental serves 2 million California Medi-Cal patients annually across 244 offices.
- Sonrava's model combines dentistry, orthodontics, implants, oral surgery, and vision under one platform.
- Bilingual, full-service neighborhood clinics target underserved communities with affordable credit-based care.
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Benefits
Health Insurance
Paid Vacation
Employee Assistance Program
Company News
Paul Hastings has advised an ad hoc group of secured lenders in the out-of-court recapitalisation of PDS Holdco Inc., operating as Sonrava Health and Western Dental. The transaction restructured Sonrava's $1.1 billion-plus capital structure and provided a $100 million liquidity infusion. The consensual restructuring, supported by Sonrava, its former equity holders and lenders, reduced overall leverage and improved liquidity whilst positioning the business for sustainable growth. The Paul Hastings team was led by Financial Restructuring Group co-chair Jayme Goldstein, alongside partners Matthew Schwartz, David Hong, Alex Cross, Jeremy Evans, Gary Silber and Isaac Sasson.
Dr. Lee originally joined Sonrava Health affiliate Western Dental & Orthodontics in Bakersfield, California, as an Associate Dentist.
MELVILLE, N.Y., USA: Henry Schein Inc. has launched the COVID-19 Resource Center, a web-based hub that provides industry-specific information to help ...
ORANGE, Calif.--(BUSINESS WIRE)--Western Dental Orthodontics, a member of the Sonrava Health family of wellness companies, today announced the opening of a new Los Angeles County office in San Pedro, California.Just minutes from the 110 freeway, the new office is conveniently located at 517 South Gaffey Street and shares a spacious parking lot with neighboring retailers, Rite Aid and Big 5 Sporting Goods. Equipped with state-of-the-art technology, the 2,413-square-foot dental office boasts a welcoming bilingual staff, a spacious reception area and 7 treatment rooms, including two dedicated to endodontic and pediatric dentistry.“Our new office is staffed with skilled professionals eager to serve the San Pedro community,” said Dr. Janice Cheng, Managing Dentist. “We are proud to be the latest of Western Dental’s 80 offices in Los Angeles County, each dedicated to increasing access to high-quality dental care and being a full-service dental home with general dentistry, orthodontics, oral surgery, dental implants and oral hygiene.”As one of the nation’s leaders in accessible, affordable oral health care and the leading orthodontics provider in the country, Western Dental accepts uninsured and privately insured patients, in addition to patients covered by the Medi-Cal Dental program (known as Denti-Cal) in more than 250 California offices.ABOUT WESTERN DENTALFounded with the purpose of making high-quality oral healthcare accessible to all and focused on wellness and prevention, Western Dental, with its supported affiliates, has been expanding access and equity of oral healthcare for nearly 120 years, in more than 270 offices across California, Arizona, and Nevada. As a full-service "dental home," Western Dental provides general dentistry, pediatric dentistry, orthodontics, implants, and oral surgery in offices designed to support consistent, high-quality care that meets the needs of a diverse patient population. To learn more about Western Dental or to find an office in your community, visit westerndental.com or call 1-800-6-DENTAL.ABOUT SONRAVA HEALTHSonrava Health is a national family of health and wellness companies – including differentiated dental office brands with more than 560 affiliated offices, dental and vision benefit plans, provider networks, and consumer products and services – focused on quality, value and innovation and built on a platform of unique and efficient technology
Western Dental, one of the nation's leaders in accessible, affordable oral health care, announced a first-of-its-kind research collaboration agreement with the University of California, San...