Contraceptive Business Unit Administration Manager

About CooperSurgical

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Qualifications, Knowledge, Skills and Abilities:

• Strong critical thinking and analytical mindset with strong business acumen and extreme ownership
• Solution driven approach; pressure tests norms and legacy process to enhance productivity
• Fosters culture of collaboration, continuous improvement, and celebrating wins
• Leads through influence, navigates ambiguity, and adapts to fast changing conditions
• Outside-in approach to business - understand competitive landscape and customer dynamics in diverse portfolio
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and senior level internal stakeholders
• Strong knowledge of sales processes, methodologies, CRM systems, and a passion for integrating modern technology and tools into sales operations
• Proven history of administrative support 

Experience:

• Minimum of 10 years’ experience in Sales, Marketing, and Customer Service with strong experience in administrative function
• Proven track record of implementing process improvement, data analytics, and customer solutions improving sales efficiency and revenue growth

Education:

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.  If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at [email protected]

Job Summary:

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. We lead the industry in next-generation fertility and birth solutions that help conceive, deliver, and protect healthy babies. When it’s time for people to build their families, the CooperSurgical Donor Gametes Services, California Cryobank and Donor Egg Bank USA, can help intended parents reach their goals with the highest quality donor sperm and donor eggs from rigorously screened diverse donors. Our team cares enough to want to make a difference – for the communities in which we live and work and in the well-being of women, babies and families everywhere.

This role supports the Vice President of Sales and Commercial Excellence, Contraceptives Business Unit and is responsible for driving administrative and sales productivity. The ideal candidate has a deep understanding of the customer experience, ability to drive engagement and accountability, and has proven success in driving pull through in Commercial Excellence as well as administrative capabilities.

Essential Functions & Accountabilities:

Commercial Execution: 

• Monitor the team’s progress, identify shortcomings, and propose improvements.
• Develop understanding of levers for revenue, volumes, and customer behavior to develop sales promotions and campaigns.
• Collaborate with Marketing, Field Sales, and Strategic Accounts to evolve “go to market” model, enhance partnerships, and drive utilization
• Analyze and stay updated on market trends, competitive landscape, and customer insights to identify new business opportunities together with Vice President of Sales and Commercial Excellence
• Organize and maintain sales metrics and KPI’s in diverse portfolio to improve sales efficiency, customer satisfaction, and team productivity
• Assist in the preparation and organization of promotional material serving as liaison between sales and marketing operations
• Play key role in S&OP process and individual goals aligned with pay for performance variable compensation plan 
• Responsible for sales action tracking, follow up and pull through
• Coordinate efforts between distributors and sales resolving order issues keeping customer experience front and center
• Responsible for planning and execution of sales meetings and training meetings for Contraceptive Business Unit in coordination with approved company partners.
• Administrative support for Vice President of Sales and Commercial Excellence and others on team

Work Environment:

Remote

Travel: ~20%