Document Integration Specialist

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As a Document Integration Specialist (Pension Administration Solutions), you will help manage the implementation of standard and specific document content using our Ariel DB pension administration package for our clients, in accordance with their specific regulations and legal norms.

More specifically, your main duties will be as follows:

• Identify and set up new documents that should be part of the standard solution in the US and Canada
• Analyze change requests and update documents accordingly
• Coordinate and participate in various meetings with clients and internal stakeholders to help identify their needs
• Analyze, modify and create standard US and Canadian statements, letters and forms with our new Xpertdoc technology
• Act as resource person for letters, annual and benefit statements, or any other document generated by our Ariel software package
• Act as resource person for any technical questions to ensure compliance of statements
• Produce quality documents while managing client expectations
• Review final documents to ensure compliance with regulatory standards
• Be available to visit clients on-site

Your profile:

• University degree in actuarial science, mathematics, project management, communication, or a related field
• Minimum of 5 years of experience
• Proficient in MS Office, particularly Word and Excel
• Proven leadership, analytical and organizational skills, ability to synthesize information and flexibility in managing multiple projects
• Excellent communication skills, customer-service focused and strong presentation skills
• Ability to set priorities and meet tight deadlines
• Bilingualism - Intermediate knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.
• Effective team player with the ability to work independently
• Familiarity with pension plan administration, an asset

Salary Range: $65,000 - $90,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. 

TELUS Health offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

• Flexibility to work in-office, virtually or a combination of both

• Generous company matched pension

• Opportunity to give back to communities in which we work, live and serve

• Career growth and learning & development opportunities to develop your skills

• And much more…

Job Type:This is for a current vacancy.

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A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.