Full-Time
Job Not Found
Homecourt Hospitality Management
No salary listed
Wilmington, NC, USA
In Person
Category
 Sales & Account Management (5) |
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Requirements
- Bachelor’s degree in Hospitality Management or a related field
- At least 3 years of experience in hotel sales, marketing, or related field
- Proven ability to lead and manage a team
- Ability to develop and manage hotel sales strategies
- Proven track record of meeting and exceeding sales goals
- Knowledge of current trends and best practices in the hospitality industry
- Knowledge of hotel pricing and revenue management
- Demonstrated ability to create successful promotional campaigns
- Excellent communication and customer service skills
- Strong organizational and time management skills
- Proficient in Microsoft Office and other relevant software applications
Responsibilities
- Provide oversight to the team and the development / solicitation of business from group segments to ensure the necessary advancement of bookings needed for a successful and profitable operation for the hotel.
- Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales and catering functions within the hotel.
- Work in coordination with the General Manger to ensure group proposals and contracts meet the minimum expectations of the Hotel in regards to booking patterns, rates and rooms to space ratios.
- Forecast Group room nights and revenue weekly on a rolling 12-month calendar, to ensure the Hotel has an accurate forecast, all systems are updated and needed dates are established.
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Provide direction to the team and assume reporting responsibilities as it relates to forecast, sales meetings, weekly and monthly reports.
- Ensure training programs are conducted regularly. Give guidance and counsel staff toward improvement plans
- Coordinate ongoing research of the travel industry to detect market trends and related information to development new group sales strategies.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Meet with and entertain clients. Conduct regular propertrty tours.
- Solicit, qualify, manage and book the Citywide Room Block segmentation.
- Review and approve all contracts for the sales department.
- Review, decipher and move meetings within the function space of the Hotel to maximize revenues.
- Communicate both verbally and in writing to provide clear direction to the staff.
- Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
- Organize and/or attend scheduled Sales Department and related meetings.