Serve as the main point of contact for assigned client accounts
Build and maintain strong, long-lasting customer relationships
Understand client needs and provide tailored solutions
Coordinate with internal teams to ensure timely and successful delivery of services
Identify new business opportunities within existing accounts
Monitor account performance and prepare reports for management
Address client concerns promptly and professionally
Bachelor’s degree in Business, Communications, or related field preferred
1+ year of experience in account management, sales, or customer service
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Problem-solving mindset and attention to detail
Ability to work both independently and as part of a team
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)