C.H. Robinson is looking to fill a Manager Customs position. In this role you will be accountable for quality execution, oversight, and overall direction of activities related to customs brokerage operations. You will spend the majority of your time coaching, planning, leading, and directing the performance of the customs brokerage product’s operational business units. You must possess excellent organization, leadership, talent development, customer service, and relationship-building skills in order to be successful in this very demanding position. Does this sound like you? Grow your career with us at C.H. Robinson!

Responsibilities:

Leadership:

Communication:

Strategy:

Customer Service:

Operations:

Required Qualifications:

• High School Diploma or GED

• Minimum 5 years of customs brokerage experience

• Minimum 2 years of experience leading and managing teams

• Ability to travel up to 10% (domestically and internationally)

Preferred Qualifications:

• Bachelor’s degree from an accredited college or university

• Advanced proficiency in Microsoft Office Suite of programs

• Proven flexibility & adaptability to product and customer needs

• Active participation in local port trade organizations, CBP seminars, and other trade events

• Strong time management and organizational skills

• Strong understanding of financial statements and key performance metrics

• High emotional intelligence, situational leadership, and coaching techniques

• Excellent written & verbal communication skills

• Demonstrate strong operations management performance

• Understanding of financial statements and key performance metrics

• Track record of building strong customer relationships

• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$71,800.00 - $149,200.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.