Global Security Operations Center Operator

About the Role

Please note that this is a 24/7 on-site team. You will be required to commit to rotating shifts, including nights, weekends, and holidays, to ensure continuous operational coverage.

We are seeking a Global Security Operations Center (GSOC) Operator to join our team in Livingston, NJ. This critical 24/7/365 role serves as the frontline defense safeguarding CoreWeave’s mission-critical infrastructure, located within partner data centers. GSOCs are expected to masterfully monitor advanced security systems, manage complex physical and global access control processes, including biometric verification, swiftly respond to diverse security incidents, and serve as critical communication hubs between internal and external stakeholders, including coordination with local, state, and federal law enforcement agencies. Your responsibilities in this role will include:

• Proactive continuous monitoring, maintenance, operation, and systematic checks of Genetec Security Center, high-definition CCTV systems, various sophisticated access control and detection systems, environmental sensors, and integrated PSIM systems
• Serve as the primary point of contact for all security-related incidents, swiftly assessing, triaging, and responding to emergencies, including unauthorized access, safety threats, and medical or fire events
• Enforce access control procedures, maintaining detailed records while managing biometric enrollments, identity authentication, secure access approvals, and security escort oversight
• Coordinate emergency response using DHS ICS principles while serving as a central communications hub, delivering clear, timely updates across CoreWeave teams, partners, security personnel, clients, and law enforcement via phone, Slack, Teams, email, and radio
• Maintain accurate incident documentation and shift logs using Jira and FreshService, and produce clear, timely reports for stakeholders, clients, and responding agencies.
• Manage and track work order requests, ensuring timely and high-quality completion of maintenance tasks within CoreWeave data halls
• Conduct detailed shift handovers to ensure continuous situational awareness and operational readiness throughout each shift

Note: Duties and responsibilities outlined are subject to change and refinement based on evolving operational demands and best practices in security management.

Who You Are:

• 2+ years of experience in high-level GSOC/PSOC environments within global data centers, technology hubs, critical infrastructure, or related environments
• Working knowledge of Genetec Security Center, biometric access control systems, PSIM integration, high-definition CCTV, alarm, or related systems
• Proficiency with multi-channel communication systems, and thorough understanding of fire/life safety and security monitoring protocols
• Experience with incident management platforms (Jira, FreshService)
• Demonstrated experience in rapid assessment, threat identification, prioritization, and decisive incident management under high-stress scenarios
• Experience in maintaining extended periods of sustained vigilance and monitoring with manual dexterity to manage multiple systems simultaneously
• Experience with accurately assessing security camera feeds and monitoring system alerts
• Experience in communicating clearly and effectively under high-pressure situations while maintaining ethical standards in handling sensitive, confidential information

Preferred: 

• Associate’s or Bachelor’s degree in Security Management, Information Technology, or equivalent industry experience
• DHS Incident Command System (ICS) training (IS-100, IS-200), Genetec certification, ASIS PSP, CPP, or related security certifications and training
• Experience within data center environments and familiarity with industry-leading security practices.
• Familiarity with advanced key management and asset control systems (Deister).

Wondering if you’re a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don’t check every box. Here are a few qualities we’ve found make someone successful on our team. If some of this describes you, we’d love to talk.

• You’re capable of functioning independently as well as collaboratively within high-stakes team environments
• You have strong problem-solving skills with a proactive and analytical mindset
• You have excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $65,000 to $80,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).