Customer Invoicing Specialist

Start your career as a Customer Invoicing Specialist at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as a Customer Invoicing Specialist at  Vopak.

What will you do as a Customer Invoicing Specialist ?

Vopak is seeking a new Customer Invoicing Specialist  to ensure excellent quality of the inventory information in the system and ensure that Company services provided to customers are invoiced correctly, completely and timely; according to customer agreement(s).

What do we offer you?

• Competitive, market-based compensation package depending on your experience and

• knowledge.

• Career development and growth opportunities.

• Medical / Dental / Vision Insurance

• Flexible Spending Account Options

• Short Term/Long Term Disability Insurance

• Basic and Supplemental Life/AD&D Insurance

• 401(k) Incentive Savings Plan

• Paid Holidays (Fixed and floating)

• Paid Time Off and Sick Days

• Additional Benefits:

  • Tuition Reimbursement

  • Employee Assistance Program

  • Accident Insurance

  • Legal Plan

  • Critical Illness Insurance

  • Hospital Indemnity Insurance

  • Legal Plan

  • ID Theft Insurance

  • Universal Life

What do we expect from you as a Customer Invoicing Specialist ?

• Experience in accounting or finance preferred / several years general office experience

• Minimum of 3 – 5 years customer service or administrative experience, especially in

operations environment

• Customer service focus; ability to deal with diverse personalities; negotiation and conflict

resolution skills

• Knowledge of Company processes and infrastructure; ability to locate customer information including contracts; excellent terminal knowledge; experience working with gauging and line activities; experience in product inventory work and confirmation of orders

• Good knowledge of customer agreements and contracts; understanding of customer key

success factors for products stored with Company; knowledge of customer’s logistic

processes for products stored with Company

• Experience working with Federal, state and local environmental regulations including RCRA preferred

• Ability to prioritize work; multi-tasking skills; experience performing inventory analysis, time studies, etc.; organizational skills; ability to perform complex calculations using a calculator

• Research experience; ability to create solid presentations

• Excellent English communications skills including ability to read, write, and speak fluently; ability to communicate with transportation workers and co-workers; good team player

• Solid computer skills including Microsoft Office Suite, various email and internet programs and applications, financial software programs, sales/order database systems, and other Company programs; excellent data entry skills

• High school diploma or GED

• College courses in Business, Finance or related fields preferred

What does your day look like?

Your core responsibilities are:

Invoicing

• Prepares invoices; maintains invoicing files

• Performs pricing integrity checks; determines any gross or obvious errors in billing

• Sets up reoccurring charges and orders for new contracts in ERP system

• Ensures customer back-charges are completed in a timely and accurate manner

• Routes credits and corrections on orders through appropriate management; inputs data

Inventory

• Monitors variances between book and actual tank volumes

• Responsible for the reconciliation process

• Controls, reviews, prepares, and sends governmental reports (e.g. TTB report)

• Monitors tank volumes and contents; ensures accuracy; reports information in a timely manner

• Processes product changes in tanks in database system; orders corrections as necessary

• Updates tank strapping in database system

• Trains Operations in inventory management; Maintains departmental files

General

• Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SHE principles and values; champions safety as necessary

• Takes ownership for projects or portions of projects as assigned

• Performs other duties assigned by management that fall within the generally expected scope of this position

• Assists with or performs research as needed

• Trains regularly on all Federal, state and local environmental regulations, requirements and guidelines including, but not limited to, RCRA requirements; follows and adheres to all guidelines, regulations, and requirements

• Works as a team member with others in Customer Service

This job position pays between $27.00-$33.00 per hour. 

Work Environment

Office AND Terminal Employee

This position requires an employee to be in an office environment as well as exposed to outside elements.  Most extreme elements are heat in the summer months of up to 104°F (40°C) and some exposure to cold of generally no less than 15°F (-10°C) in the winter months.  There will be exposure to various chemicals and compounds, including fumes and smells, some of them hazardous.  The employee may enter confined spaces and work in elevated environments.  Employees must be able to wear PPE required by the location.  General office noise may be experienced and louder sounds and vibrations when outside.  The noise level in the work environment is usually moderate.  All environments are safe with appropriate PPE.

Applicants must be eligible to work in the United States.  The Company will not sponsor immigration or work visas.

Inclusion & Diversity:

Vopak stores vital products with care. Our commitment to care extends to all our stakeholders, including our own employees, new talents and people in our local communities around the globe. We believe that each individual has the right to be treated with respect and dignity, and to work in a professional atmosphere that promotes equal opportunities and prohibits discrimination or harassment on the basis of race, color, national origin, religion, sex, sexual orientation, age, political orientation or trade union membership, allowing everyone at Vopak to develop their full potential.

It is Vopak’s policy to employ and administer employees without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, citizenship status, or status as a disabled veteran or veteran of the Vietnam Era and in accordance with federal and state civil rights laws.

Accommodations

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact [email protected].

Want to start as a Customer Invoicing Specialist at Vopak?

Are you ready to share your vision and contribute to Vopak's projects? Then start as a Customer Invoicing Specialist and apply now!