Full-Time

Senior Customer Analytics Manager

Jobber

Jobber

501-1,000 employees

Operations management software for home service businesses

Consumer Software

Senior

Remote

Required Skills
Data Science
Data Structures & Algorithms
SQL
Marketing
Business Analytics
Data Analysis
Requirements
  • Strong business acumen
  • Significant & relevant experience in digital marketing analytics
  • Strong quantitative skills
  • Passion for storytelling using data
  • Strong communication and stakeholder management skills
  • Deep understanding of SaaS business model and associated KPIs
  • Expert-level SQL programming skills
  • Solid understanding of complex relational data structures
  • Solid understanding of Customer Segmentation and Predictive Modeling for acquisition
  • Experience in mentoring junior analysts in the team
Responsibilities
  • Collaborate with stakeholders to understand their business objectives
  • Be a thought partner and a consultant to the Paid Marketing function
  • Understanding company marketing strategy and the needs of the stakeholders
  • Partner closely with the Head of Customer Analytics team to develop revenue forecasting
  • Create and present performance insights and strategic improvement initiatives
  • Develop and implement data-driven solutions to measure and optimize the impact of marketing activities
  • Provide BI & Data team with requirements for customer analytics data, reports and dashboards
  • Collaborate with Data Science team on ML / AI developments supporting Customer Acquisition Analytics, GTM Marketing strategy and development of automated A/B testing capabilities
  • Provide mentorship and guidance to the other members of the Business Analytics team

Jobber, a leading operations management software provider for home service businesses, has a proven track record of success, with over 200K professionals serving 27 million households across 60+ countries and invoicing over $40 billion in services. The company's rapid growth and recognition by reputable organizations like The Globe and Mail, Fast Company, and Deloitte, underscore its competitive advantage and industry leadership. Jobber's culture fosters technical advancement, enabling it to consistently deliver top-tier solutions that meet the evolving needs of its global clientele.

Company Stage

Series D

Total Funding

$183.5M

Headquarters

Edmonton, Canada

Founded

2011

Growth & Insights
Headcount

6 month growth

16%

1 year growth

35%

2 year growth

45%