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IT Systems Engineer
Posted on 6/22/2022
Arlington, TX, USA
Experience Level
Desired Skills
Android Development
Operating Systems
Windows OS
  • A Bachelor's degree or equivalent education and experience along with at least 5 years of well-rounded IT engineering experience
  • Strong understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (SCCM, MDT, PowerShell), MS Office Suite, Active Directory, GPO, and Bitlocker administration
  • Strong understanding of the macOS architecture, packaging, scripting, and automated deployment tools (JAMF)
  • Demonstrated experience managing desktop environments using Microsoft and macOS technologies for user and computer management, software updates, application installations, and environment monitoring
  • Experience with Windows Server, Active Directory, Windows Desktop OS, macOS configuration, Android configuration, and deployment in a large enterprise environment
  • Experience managing Android and macOS devices using an MDM solution
  • Ensure physical systems are compliant with required security standards
  • Strong working knowledge with scripting languages - PowerShell, VBScript, shell scripting/batch files
  • Strong diagnostic and root cause analysis skills
  • Able to work independently in a fast-paced environment with the ability to change priorities on the fly
  • Passionate about delivering exceptional client experience and tier three support
  • Have exceptional verbal and written communication skills
  • Able to empathize and collaborate with colleagues, independently manage and run projects, and prioritize efforts among conflicting priorities
  • Have a working knowledge of TCP/IP networking
  • Perform implementation, administration, configuration, troubleshooting, and maintenance within Windows OS, SCCM, Apple, JAMF, Android, and SOTI environments
  • Windows desktop OS and Mac image creations, customization of features, and deployment across the enterprise
  • Package applications for distribution via client management tools
  • Leverage automation to supplant tedious administration tasks with Jamf and SCCM
  • Meet endpoint support and service delivery objectives through the design, development, and delivery of custom solutions related to automation, monitoring, and application performance optimization
  • Work with the Security Team to ensure deployment of security patches for operating systems and desktop applications
  • Provide tier three support across the enterprise for issues related to the desktop OS and applications. Ensure all client requests and operational problems are updated/resolved in a timely manner
  • Maintain standardized system configurations across operating environments utilizing configuration management framework and automation
  • Evaluate new products/services and provide effective solutions to meet client needs
  • Ability to identify and evaluate desktop OS and application solutions that enhance the security of the desktop environment, while balancing overall user experience and ease of use
  • Be a technology partner to the various business units in powering all warehouse facilities, retail and corporate locations with leading technology solutions
  • Function as a contributing member of the Service Desk team enabling and driving value to the business through design, implementation, and management of the information technology infrastructure
Rent the Runway

1,001-5,000 employees

Designer apparel and accessories rental
Company Overview
Rent the Runway's mission is to power women to feel their best every day.
  • Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • 401k match - an investment in your future.
  • Company wide events and outings - our team spirit is no joke - we know how to have fun!
  • Flexible Work Policy: Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week, in accordance with Company policies.
Company Values
  • Great ideas can come from anywhere.
  • Opportunity is yours for the taking.
  • Risk and failure are encouraged.
  • Embrace and trust the RTR Family.