Full-Time

Payments Business Operations Manager

Posted on 4/25/2024

FanDuel

FanDuel

1,001-5,000 employees

Sports betting and daily fantasy sports provider

Data & Analytics

Senior

Atlanta, GA, USA

Required Skills
Communications
Data Analysis
Requirements
  • Bachelor’s degree in finance, statistics or related field; MBA preferred
  • 5+ years of payments and/or fraud experience preferably within the e-commerce, gaming, or financial services industry
  • Experience and knowledge in payments processing, transactional fraud risk, and/or fraud detection technologies
  • Excellent knowledge of analytics tools and statistics to make data-driven decisions and drive favorable outcomes
  • Excellent communication, interpersonal and presentation skills
  • Ability to work effectively in an environment of complexity, ambiguity, changing priorities and flex based on demand
  • Ability to balance customer wants and experiences with business finances and commercials
  • Experience in sports betting and online gambling a huge plus
Responsibilities
  • Lead and coach analysts/associates on the BizOps team to improve payments & fraud performance at FanDuel
  • Develop a clear set of prioritized actions to deliver against identified payments & fraud initiatives
  • Develop and produce reports that detail KPIs that provide actionable insight to the business & goal set in-line with the evolving needs of the business lines
  • Responsible for stakeholder engagement and development of new solutions that improve the CX & back-end journeys
  • Partner with the Product Development team as we roll out new methods & experiences to provide continual improvement and a feedback loop based on user experience and observed deviations
  • Stay abreast of the payments & fraud landscape, industry, and trends to better inform strategic assessments
  • Understand management team’s defined goals and strategic plans to report and optimize performance

FanDuel Group specializes in sports betting, fantasy sports, and online casino games, employing sports-tech to enhance user engagement across various popular sports and leagues. This company stands out as a leader in the sports-tech industry, providing services to a vast customer base of approximately 17 million across the US. Its commitment to technological advancement and customer satisfaction make it an exciting workplace for those passionate about merging technology with sports entertainment.

Company Stage

M&A

Total Funding

$4.6B

Headquarters

New York, New York

Founded

2009

Growth & Insights
Headcount

6 month growth

8%

1 year growth

19%

2 year growth

69%

Benefits

From peer-to-peer learning to industry conferences, there are a number of ways to develop your career

From your head to your toes we’ve got you covered with our 100% health insurance coverage

We keep a well-stocked supply of snacks and refreshments to keep you going throughout the day

Flexible hours and vacation scheduling let you work when you’re at your best

We provide the latest tech and equipment, you get the job done