EAP Consultant I

Anticipated End Date:

2025-05-30

Position Title:

EAP Consultant I - Military OneSource

Job Description:

Be Part of an Extraordinary Team 

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

Candidates in this position will need to maintain the highest degree of confidentiality, sensitivity, compassion, and respect for service members and their families and ensure that Military OneSource Program remains free of any political bias and will ensure consistency of service regardless of installation, or any other factor.

Title: EAP Consultant I

Location: Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

Shifts:

12:00PM EST-8:30PM EST

• Monday, Wednesday-Saturday (Off Sunday, Off Tuesday)

• Sunday-Thursday (Off Friday, Off Saturday)
   

9:00AM EST- 5:30PM EST (Only for Hybrid Arlington, VA location)

• Monday - Friday (Off Saturday, Off Sunday)

Build the Possibilities. Make an Extraordinary Impact.

The EAP Consultant I is responsible for providing assistance, services, resources, referrals, and consultation on various Employee Assistance Programs and work/life issues.

How you will make an impact:

Primary duties may include, but are not limited to:

• Conducts comprehensive assessments of users need for core EAP and work/life services, such as childcare, parenting, eldercare, education, general research, short-term problem resolution, legal, financial, employment assistance, emotional well-being, relationships and communication, addiction disorders, health and wellness, work issues and other specialty and add-on services.

• Deescalates callers, navigates resources, resolves complex concerns, assesses and takes action in crisis situations.

• Identifies high risk cases and responds as indicated under direction of management.

• Documents cases into the system.

• Performs follow up calls and reporting as necessary.

• Monitors research, referrals and additional materials sent to users/customers.

• May work on special projects based on business needs.

Minimum Requirements:

• Requires MA/MS degree in Social Work or other human services field and a minimum of 1 year experience in an Employee Assistance Program setting; or any combination of education and experience which would provide an equivalent background.

• US Citizenship required.

• Ability to speak fluent English required.

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $26.86 to $44.13

Locations: New York, District of Columbia (Washington, DC), Maryland

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Healthcare Role (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.