At Praetorian, our vision is to create a future without compromise and our mission is to prevent breaches before they occur. By emulating attackers, we uncover the materials risks that lead to compromise before hackers are aware they exist. From cryptocurrency exchanges to autonomous vehicles and from medical device platforms to space telescopes, we leverage offensive security to instill a prevention first strategy in our customers. Checkout our new hire survival guide for more information on Praetorian’s mission, vision, values, and culture.

Position Overview:
Reporting to the VP of Services, you will be accountable for managing one or more of our professional services teams. We need a well-rounded person who not only has a deep technical background in offensive and defensive cybersecurity activities, but who also has executive presence, a deep dedication to their team’s career development, a fanatical obsession with customer success, and a relentless restlessness to strategically position and improve the security practice’s core service offerings.

Career opportunity:

• Join an industry with massive socio, economic, and political importance in the 21st century
• Partner with prominent clients and help them solve hard security problems
• Work alongside some of the best and the brightest minds in the security industry
• Direct a security team and cultivate the next gen of great security engineers
• Leave an indelible mark on a company where a persons input has a real impact
• Be recognized, internally and publicly, for your contributions in a high profile position
• Align your career trajectory with a hyper-growth company that is on the move

Core tasks:

• Drive performance and manage by objectives and key results
• Manage a team of 3 - 6 first-line managers
• Maniacal focus on client satisfaction during service delivery
• Oversee team’s resource utilization, revenue, and gross margin
• Enhance, improve, and streamline technical service line offerings
• Responsible for "voice of the customer" in managing existing client relationships and developing new service lines
• Work with Technical Directors and Executive Leadership Team to provide technical leadership relative to market trends and customer objectives
• Mentor, develop, and retain direct reports
• Assist sales win new customer logos
• Assist sales in managing existing client relationships

Accountable for:

• High-quality delivery and timely scheduling of Product Security service line offerings
• Providing technical expertise assisting the Sales team with Pre-Sales activities
• Leading Quarterly Business Reviews for Key Accounts
• Ownership of Customer and Technical escalations
• Quarterly customer net promoter score objectives and key results
• Quarterly revenue, team utilization and gross margin objectives and key results
• Quarterly practice improvement objectives and key results
• Quarterly team career development objectives and key results
• Team retention and performance 

Qualifications:

• 10+ years of industry experience 
• Prior cybersecurity consulting experience
• Prior penetration testing experience
• Prior experience in offensive security relative to web/mobile applications, IoT and cloud
• Prior fluency in an outward and customer-facing role
• Prior fluency in people and project management
• Prior fluency managing a technical team
• Bachelors in business, computer science, engineering, physics, or mathematics

Desired qualifications:

• Advanced degree or MBA in related field
• Advanced security qualifications such as OSCP, OSWE, CRTO, Attify and similar
• Prior experience communicating with C-suite executives and Board of Directors
• Prior experience in offensive security, advanced attack and penetration testing, and red team
• Familiarity with common development practices such as waterfall, agile, and scrum
• Familiarity with security design patterns, cloud blueprints, and common architectures
• Familiarity with MITRE ATT&CK, MITRE CAPEC, PASTA frameworks
• Familiarity with various detection response solutions
• Familiarity with NIST CSF and other risk frameworks and governance models

Desired behaviors:

• Customer centric focus with an obsessive need to wow and delight each client
• Ability to ’helicopter’ up and down from frontline technical issues to board level strategy
• Ability to simplify technical concepts into a form that is suitable for executives
• Deep leadership and managerial traits with an orientation to action and an extreme style of ownership
• Entrepreneurial traits with a move fast and get it done mentality
• Obtains fulfillment in helping people do what they do best and grow in their career
• Relentless restlessness to improve service execution, service delivery, and the service practice
• Ability to maintain high levels of output and work ethic
• Personable person who enjoys working in a team-oriented environment
• Comfort dealing with ambiguity in an environment where we build the plane as we fly it
• Ability to work within constraints and to test the status quo
• Ability to self-direct work, orient to action, and truly own the position in a hyper-growth environment
• Ability to translate business objectives into tactical, technical activities and vice versa

Compensation & Benefits:

• Experience a highly competitive salary that recognizes and rewards your unique talents and contributions
• Benefit from an Employee Stock Option Plan that lets you share in the growth and success of our company
• Enjoy an annual budget dedicated to training, certifications, and conferences, empowering you to expand your skills and knowledge
• Receive access to top-tier medical plans, ensuring you and your family’s health and well-being are always a top priority
• Secure your future with our 4% company 401K matching, available to you from day one, committed to your long-term financial well-being

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.We are committed to an inclusive and diverse Praetorian.  We are an equal opportunity employer.  We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.