Food Service Equipment Manager

The Food Service Equipment Manager (internally titled Food Service Project Manager) will be a critical part of the Maintenance and Facilities Team, reporting to the VP of Facilities Maintenance and Services. In this role, you will be responsible for the resolution of all maintenance and repair issues with food service equipment in our retail sites as well as other projects associated with food and beverage equipment. You will be responsible for organizing, implementing, and managing vendors related to this equipment to ensure operational efficiencies. Responsibilities include oversight and budgeting of active facility projects, vendor management as well as tracking of warranties on new equipment.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you with opportunities to push your career to the next level.
 

The Types of “Energy” You Bring

• Excellent written and verbal communication skills.

• You are self-motivated and like to take initiative.

• You are a team player with a positive attitude.

• You have strong time management skills.

“Gauges” of Responsibility

• Prepare detailed reports for store operations to track, update, and inform regarding repairs, maintenance of all food and beverage equipment within the site

• Build and maintain relationships with contractors     

• Create budgets, schedules, and projects for facility maintenance   

• Create a tracking system for new equipment to ensure warranty versus repair tickets in our VIXXO system

• Work with the facility maintenance team to determine tasks to assume      

• Establish, maintain, and execute the comprehensive preventative maintenance schedule for all food equipment to include ice machines and refrigeration for our food service displays     

• Develop and post appropriate maintenance performance metrics and maintain or improve performance within approved limits

• Assist in day-to-day maintenance tasks

• Ensure contractors and vendors meet all OSHA and other regulatory requirements related to maintenance

• Assist with acquisition projects

• Prepare and manage annual budget

• Actively find departmental cost saving opportunities

• Other project management duties as assigned        

• Required to be on-call and manage on a 24/7 basis

• Manage Reactive and preventative Maintenance requests for Food Service and Refrigeration equipment, in and out of Vixxo, Service Channel and Free flow.

• Monitor Vixxo, Service Channel, Free flow service requests as they come in for errors, proper vendor dispatch.

• Dispatch Service Contractors to Reactive service requests, setting priority level accordingly.

• Follow up on ETA for return service, parts and update to communicate to the Food service and Operations teams.

• Work with Food Service, Beverage, and operations teams to coordinate repairs/replacement of equipment.    

• Support Operations and food service to source temporary equipment to have in place while waiting on reactive service response.

• Source quotes and present to operational leadership for their approval on all end-of-life replacement equipment.   

• Coordinate with Contractors for small Electrical and plumbing projects needed for all food service and refrigeration equipment.       

• Provide support and coordination, moving equipment from storage to sites and between sites with logistics contractors.

• Manage Projects including the installation of Walk-in freezer/Honey Dew commissary project, Subway refresh projects and Coffee bar installs as requested by food service, Beverage and commissary categories.

• Build Projects in Oracle and DocuSign for replacement and repairs made when needed following company guidelines.

• Work with accounting to have equipment capitalized correctly when applicable.

• Support Food Safety in the field by placing service requests as they find issues that need addressing during their inspections.

• Meet with Vixxo to discuss what needs prioritizing, correction, and anything necessary to expedite the repair/replace process on all refrigeration and food service equipment.

• Work with our preferred vendors outside of Vixxo when possible, to circumvent the delays and upcharges surrounding high profile and costly Refrigeration and food service projects.

• Coach Ops and Food Service teams on best practices entering Vixxo, Service Channel and Freeflow Service requests.

• Work with Accounting to onboard new vendors into our EFT system.

• Compare Quotes for reactive services on refrigeration and food service equipment to ensure they are valid and warranted.

“Fuel” for You

• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.

• Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. 

• The Road Ahead – We offer 401k and a match component!

• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. 

• Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing's first, if you’re interested in the role, please apply.

• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you. 

• We conduct in-person and virtual interviews and provide additional interview information or other items needed at that time. 

Qualifications

• Bachelor’s degree preferred

• Minimum 3 years of experience in convenience store and/or food service industry and 5 years of experience working in facilities maintenance, 3 years HVAC knowledge and experience preferred with HVAC and refrigeration

• Hard-working, self-motivated individuals

• Ability to multi-task and take ownership of assigned projects.         

• Detail-oriented; proficiency for accuracy; dependable; positive attitude; team player

• Strong with Microsoft Word, Excel, and PowerPoint

• Excellent written and verbal communication skills.

• Work productively under time constraints with a sense of urgency

• Understanding of the proper use of work orders, priorities, and schedules

• Valid Driver’s License

Pay Range:

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.