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Full-Time

Customer Service Specialist

Posted on 6/13/2024

Goodleap

Goodleap

501-1,000 employees

Point-of-sale platform for sustainable home upgrades

Consumer Goods

Compensation Overview

$17.75Hourly

Mid

Roseville, CA, USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Customer service skills
  • Excellent computer skills
  • Positive attitude
  • Previous mortgage or consumer finance experience preferred
Responsibilities
  • Answer incoming customer calls
  • Prepare and send payoff quotes to customers
  • Respond to incoming customer emails within target timelines
  • Research and resolve complicated customer account issues

GoodLeap provides a point-of-sale platform specializing in financing sustainable home improvements like solar panels and energy-efficient systems. Their proprietary technology not only backs flexible payment solutions making eco-friendly upgrades more accessible for homeowners but also supports a significant network of sales professionals. Furthermore, their collaboration with GivePower to aid in supplying clean drinking water globally underlines a strong commitment to societal and environmental impact. This makes them a compelling place to work for those looking to innovate in the sustainable technology space while contributing positively to global challenges.

Company Stage

Private

Total Funding

$1.6B

Headquarters

Roseville, California

Founded

2003

Growth & Insights
Headcount

6 month growth

8%

1 year growth

18%

2 year growth

30%
INACTIVE