Senior Project Manager

Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

• Named toBecker’s Top 150 Places to Work in Healthcare— three years running.

• Consistently ranked amongSIA’s Largest Staffing Firms in America.

• Honored withModern Healthcare’s Innovators Awardfor driving change through innovation.

• Proud holder ofThe Joint Commission’s Gold Seal of Approval for Staffing Companiessince 2006.

Job Description

Project Manager – Labor Strike & Crisis Response

Location

Flexible / Onsite as Required (Travel Required During Active Events)

Role Summary

The Project Manager – Labor Strike & Crisis Response serves as the central orchestration lead for labor strike events and related crisis operations. This role does not function as Incident Commander, but instead plans, coordinates, and project‑manages the full strike response effort, working in close partnership with Operations, Labor Relations, Legal, HR, Security, Logistics, and Executive Leadership.

The Project Manager is onsite during active labor strike events, ensuring disciplined execution, strong logistics coordination, clear communication, and structured governance across rapidly changing conditions. This role is critical to stabilizing operations, enabling decision‑making, protecting client commitments, and reducing risk during highly visible, high‑pressure events.

Key Responsibilities

1. Labor Strike Preparedness & Scenario Planning

• Lead the development and maintenance of labor strike response playbooks, including activation triggers, escalation paths, stakeholder roles, cadence models, and deliverables.

• Plan for variable strike scenarios (single‑site, multi‑site, regional, enterprise‑wide) with scalable response structures.

• Partner with Labor Relations, Legal, HR, Operations, and Security to ensure response plans reflect contractual, regulatory, and workforce considerations.

• Support tabletop exercises and readiness reviews to validate assumptions and response capability prior to events.

2. Strike Activation & Onsite Orchestration

• Act as the project management lead once a strike or strike‑risk event is triggered, establishing:

  • Governance and decision cadence

  • Action tracking and accountability

  • Integrated timelines and dependencies

• Operate onsite during active labor strikes, coordinating daily execution across functions and locations.

• Stand up and manage strike “command room” operations (virtual and/or physical), including agendas, action logs, issue escalation, and real‑time coordination.

• Ensure alignment between Incident Command / Ops Lead and supporting teams through structured communication and documentation.

3. Logistics & Deployment Management (Core Accountability)

• Lead end‑to‑end logistics planning and execution, including:

  • Temporary workforce deployment

  • Travel, lodging, transportation, and per diem coordination

  • Site access, equipment, credentials, and workspace readiness

  • Vendor engagement and supply sourcing

• Identify logistics risks early and activate contingencies to avoid service disruption during strikes.

• Maintain visibility into staffing levels, site readiness, and capacity constraints across affected locations.

4. Cross‑Functional Coordination & Governance

• Serve as the connective tissue across:

  • Operations & Field Leadership

  • Labor Relations & Legal

  • HR & Workforce Strategy

  • Security & Safety

  • Client Leadership & Account Teams

• Translate operational realities into clear, prioritized execution plans.

• Ensure roles, ownership, and handoffs are clearly defined to prevent duplication or missed actions during fast‑moving events.

5. Client‑Facing Communication & Executive Reporting

• Act as a client‑facing coordination lead, ensuring accurate, disciplined, and timely communication during strike events.

• Support Executive Leadership with:

  • Situation summaries

  • Key risks and mitigations

  • Decision requests and tradeoffs

• Ensure messaging is consistent, fact‑based, and aligned across internal and external stakeholders.

6. Risk, Compliance & Safety Awareness

• Partner with safety and compliance leaders to ensure response execution incorporates:

  • Site safety protocols

  • Employee accountability procedures

  • Emergency reporting and escalation processes

• Track and escalate risks that could materially impact employee safety, operations, or client outcomes.

7. Post‑Strike Recovery & Continuous Improvement

• Lead structured post‑event reviews (after‑action reviews) following labor strikes.

• Capture lessons learned, root causes, and improvement opportunities across planning, logistics, and execution.

• Drive updates to strike playbooks, training materials, and standard operating procedures.

• Apply Lean and process‑improvement methodologies to reduce response time, cost, and operational friction.

Required Qualifications

• Bachelor’s degree in business, Operations, Supply Chain, Emergency Management, Healthcare Administration, or related field (or equivalent experience).

• PMP Certification (Required).

• 5–8+ years of project or program management experience, with direct responsibility for large, complex, time‑critical initiatives.

• Demonstrated experience supporting labor strikes, workforce disruption events, or high‑risk operational crises.

• Strong logistics background including staffing deployment, travel coordination, vendor management, and multi‑site operations.

• Client‑facing experience, including executive‑level communication during sensitive or high‑pressure situations.

• Willingness and ability to travel and be onsite for extended periods during active strike events.

Preferred Qualifications

• Lean Six Sigma certification (Yellow or Green Belt+) preferred.

• Experience operating alongside an Incident Commander / Operations Lead, with clear understanding of orchestration vs. command roles.

• Background in healthcare, workforce solutions, critical services, or other labor‑intensive environments.

Core Skills & Competencies

• Exceptional organizational and orchestration skills under pressure

• Strong executive presence and situational judgment

• Clear, concise communicator able to operate in ambiguity

• Highly collaborative with the ability to influence without authority

• Logistics‑driven, detail‑oriented, and contingency‑minded

• Comfortable making decisions with incomplete information

Working Conditions

• Extended hours, weekends, and rapid schedule changes are expected during active labor strikes.

• Onsite presence is required during strike response periods.

• Role may transition between steady‑state planning and sudden high‑intensity execution.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$98,000 - $122,500 Salary

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.