Full-Time
Operations Supervisor 2
Interstate Waste Services
501-1,000 employees
Waste collection, dumpster rentals, recycling services
Compensation Overview
$90k - $105k/yr
Shelton, CT, USA
In Person
 Operations & Logistics (1) |
|---|
- 3-8 years of experience in waste management operations
- 3+ years of supervisory experience in waste management, transportation, and/or logistics services
- Experience with route optimization and efficiency improvement
- Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience
- Knowledge of DOT requirements for commercial vehicles
- Strong analytical skills
- Knowledge of PowerBI preferred
- Computer skills (Microsoft Outlook and basic Excel)
- Must have desire and ability to learn the company’s software applications
- Must possess strong written, verbal and interpersonal communication skills
- Defensive Driving (Smith System 5 Keys)
- Route Planning and Safety Awareness: Manage a team of Drivers and Helpers
- Route Planning and Safety Awareness: Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE.
- Route Planning and Safety Awareness: Understand and provide leadership to achieve and communicate about safety goals and objectives.
- Route Planning and Safety Awareness: Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified.
- Route Planning and Safety Awareness: Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
- Route Planning and Safety Awareness: Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program.
- Route Planning and Safety Awareness: Conduct route observations and coach drivers on safe driving and monitor progress.
- Route Planning and Safety Awareness: Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
- Route Planning and Safety Awareness: Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors
- Route Planning and Safety Awareness: Perform route vehicle inspections – safety lane.
- Route Planning and Safety Awareness: Respond to vehicle accidents and conduct preliminary investigations.
- Route Planning and Safety Awareness: Survey a new stop for safe service.
- Route Planning and Safety Awareness: Monitor/supervise DVIR pre and post trip activities by driver
- Route Planning and Safety Awareness: Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances.
- Route Planning and Safety Awareness: Maintain accurate route documentation, service records, and regulatory paperwork.
- Customer Experience: Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
- Customer Experience: Understand missed pickup goals and meet or exceed expectations related to those goals.
- Customer Experience: Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
- Customer Experience: Interact with customers to solve and rectify any issues and improve the overall customer experience.
- Customer Experience: Communicate any changes/needs to the appropriate contact for Municipal work.
- Customer Experience: Onsite customer visits may be required periodically.
- Customer Experience: Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
- Efficiency: Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives.
- Efficiency: Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner.
- Efficiency: Understand missed pickup goals and meet or exceed expectations related to those goals.
- Efficiency: Review weight audit activity – following a truck.
- Efficiency: Route audit to ensure we are not picking up cancelled customers.
- Efficiency: Work with Dispatch to manage door traffic.
- Efficiency: Monitor employee attendance, punctuality, and performance.
- Efficiency: Verify proper waste segregation and disposal procedures are followed.
- Employee Engagement: Create a collaborative, communicative team environment and drive employee engagement with the Company.
- Employee Engagement: Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company.
Interstate Waste Services (IWS) provides waste management services to commercial, industrial, and residential clients in New York and New Jersey. It collects trash, rents dumpsters, and handles recycling, with revenue from service fees for collection and disposal, dumpster rentals, and processing recyclables. IWS also runs material recovery facilities that sort and process paper, cardboard, plastic, and aluminum for reuse. Distinctive traits include privately owned, locally operated operations with a family legacy, a strong emphasis on prompt, dependable service and competitive pricing, and a focus on environmental responsibility. The company aims to be a reliable waste management partner by offering comprehensive services and sustainable waste practices.
Company Size
501-1,000
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$125M
Headquarters
Teaneck Township, New Jersey
Founded
1998
Simplify's Take
What believers are saying
- Filco acquisition adds four NYC CWZ contracts and NJ municipal deals.
- $30M North Arlington MRF processes 215,000 tons yearly with AI robotics.
- IWS Transform initiative standardizes operations over next 12-24 months.
What critics are saying
- Action hits 15-zone cap post-Filco, faces DSNY scrutiny by mid-2026.
- Commodity prices drop 20-30% erodes North Arlington MRF margins in 2027.
- Waste Connections acquires independents, erodes IWS tri-state share by 2028.
What makes Interstate Waste Services unique
- IWS leads with waste-by-rail transportation reducing emissions across NYC and NJ.
- Vertically integrated network includes 33 facilities and rail-served landfill.
- Action Environmental secures CWZ contracts via Filco acquisition on Dec 1, 2025.
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Benefits
Hybrid Work Options
Professional Development Budget
Company News
Its big transformation is here. By Rakesh Gopakumar, Chief Transformation Officer What an incredible time for IWS! With amazing growth, new acquisitions, and major projects like New York City's Commercial Waste Zone, the IWS team has accomplished a lot in 2025. As Interstate Waste Services, Inc. look ahead as an organization, toward new and exciting opportunities, one of its core values comes to mind: Make a Difference Every Day. This value challenges Interstate Waste Services, Inc. to grow through continuous improvement and the relentless pursuit of finding a better way to deliver its essential services. That's why Interstate Waste Services, Inc. has launched IWS Transform: a bold initiative designed to elevate the customer experience and set new standards for operational excellence. What Does Transformation Mean? By definition, transformation is the process of changing in composition or structure. For Interstate Waste Services, Inc., it means enhancing systems and processes to unlock new levels of performance and leap forward into the next chapter of IWS's growth journey. Here's its areas of focus for the next 12-24 months: * Transforming Customer Experience Interstate Waste Services, Inc. is committed to being the most reliable and easiest company to work with. Through this initiative, Interstate Waste Services, Inc. aim to make it simpler for its customers to engage with Interstate Waste Services, Inc., whether through proactive communication or multiple support channels like phone, chat, web, and a mobile app with more robust support resources. * Transforming Operations Behind the scenes, Interstate Waste Services, Inc. is standardizing processes and investing in technology to make the best use of its talented people and equipment. This means more efficient service and a foundation for sustainable growth. Why It Matters Over the next 12-24 months, these changes will lay the groundwork for its future. While transformation begins with customer experience and hauling operations, it will touch every part of its business, propelling Interstate Waste Services, Inc. to new levels of growth and reliability. Its mission is simple: make IWS the leading waste management company in every market Interstate Waste Services, Inc. serve. And transformation is how Interstate Waste Services, Inc.'ll get there. Follow Interstate Waste Services, Inc. for updates on how Interstate Waste Services, Inc. is shaping the future of waste management and what it means for you.
NEW YORK, Dec. 1, 2025 /PRNewswire/ -- Interstate Waste Services, Inc. ("IWS"), a leading, vertically integrated provider of solid waste collection, recycling and disposal services, announced the acquisition of Filco Carting Corp ("Filco"). This acquisition strengthens the CWZ preparedness of Action Environmental Services, IWS's BIC-licensed and CWZ-awarded subsidiary, across New York City, and marks another milestone in the company's growth throughout the tri-state region.Filco Carting Corp., founded in New York City in 1910, began its operations with a single horse and cart on 38th St. Now, in its fourth generation of family ownership, Filco has grown into one of NYC's longest established and most respected waste management companies. In 2024, through the acquisitions of a series of residential waste collection contracts, Filco expanded its service area and relocated its headquarters to Closter, NJ."We are thrilled to welcome the Filco team to the IWS family," says Mike DiBella, founder and chief executive officer of Interstate Waste Services
Interstate Waste Services buys Filco Carting, expanding NYC zone presence. Filco was one of the larger remaining independent waste haulers in New York, where it received four commercial waste zone contracts. The company also has municipal contracts in New Jersey. Dive brief: * Interstate Waste Services has acquired New Jersey-based Filco Carting. Financial terms were not disclosed. * Filco Carting services thousands of commercial and residential customers in New York City, including multiple large accounts, as well as municipal contracts in Paterson and Cresskill, New Jersey. The company has an estimated 100 employees and 40 vehicles. * Filco also holds four commercial waste contracts in New York, including three zones and one citywide containerized waste contract. The company initially requested city approval for the transaction in July, according to information obtained via a public records request. Dive insight: Filco, founded in 1910, started out collecting waste via horse-drawn cart and now touts itself as the longest-running independent waste company in New York City and the second-largest provider of containerized service. CEO Domenic Monopoli said in a statement that "IWS shares our values and commitment to service, and I am confident that our legacy will continue to grow within this organization." Monopoli, the fourth generation of family leaders, took sole ownership of the company in 2019. That same year the New York City Council passed a law to convert commercial waste collection from an open market system to one with designated zones that could only be serviced by city-awarded contracts. Filco worked to refresh its brand name with radio ads and other tactics, as well as investments in new vehicles, leading up to the bid award process. The company also considered reopening a former recycling facility in Brooklyn, but opted against it due to costs. As the zone process was playing out Filco also applied for an A901 license to operate in New Jersey to expand its options. Filco landed a residential waste and recycling collection contract in Paterson in late 2023. This prompted legal action from the incumbent Suburban Disposal that was ultimately unsuccessful. The Paterson City Council has recently been debating whether to extend Filco's contract through the end of 2026, as reported by TapInto Paterson. Filco also won a waste and recycling collection contract in the smaller borough of Cresskill, taking over for IWS, but it hasn't won any other contracts in the state since then. "We are thrilled to welcome the Filco team to the IWS family," said IWS CEO Mike DiBella in a statement. "Their history of being a family-owned operation, along with their outstanding reputation, made them a perfect fit to our organization as we continue on our growth trajectory." IWS, which operates under Action Environmental in New York City, has already made about a dozen local purchases since commercial waste contracts were awarded in early 2024, including a mix of full asset sales or select routes. The Filco purchase is its largest in the city so far and will set off ripple effects in the zone system. The program set a 15-zone cap for any one company and Action was already at 14. It overlapped with Filco in two zones, Manhattan Southwest and Midtown North, as well as with the citywide containerized contract. Additionally, Filco had a contract in Midtown South where Action wasn't awarded one. The shift to zone contracts hasn't begun in any of these areas as the city is working through the transition incrementally. Waste Connections' acquisition of fellow awardee Royal Waste Services led to a similar situation. The company pulled out of one area to honor the 15-zone cap and then the city's Department of Sanitation awarded new contracts to smaller companies in two zones to fill other gaps. DSNY recently asked prior bidders if they were interested in being considered for new zones. The nine remaining companies that bid and haven't sold to competitors confirmed they were. A recent report from the city comptroller's office revealed the ranking of bidders in each zone and shows multiple active companies that could be beneficiaries of potential new contracts. IWS has also been an active acquirer in other areas, following a 2023 recapitalization that involved investors Ares Management and Littlejohn & Co. Recent examples include Oak Ridge Waste & Recycling and North Atlantic Waste & Recycling in Connecticut; Marangi Disposal in New York; and Grand Sanitation Service, Pinto Service and Seaside Waste Services in New Jersey.
Interstate Waste Services, Inc., a leading vertically integrated provider of solid waste collection, disposal and recycling services, announced the acquisition... Read More
Interstate Waste Services acquires Grand Sanitation Service, combining legacy and leadership to better serve northern and Central New Jersey. News provided by. TEANECK, N.J., Nov. 3, 2025 /PRNewswire/ - Interstate Waste Services, Inc. ("IWS"), a leading vertically integrated provider of solid waste collection, disposal and recycling services, announced the acquisition of Grand Sanitation Service, Inc. ("Grand"), a respected independent hauler trusted for its all-inclusive service offerings. Founded in 1998, Grand Sanitation has proudly served several counties in North and Central NJ, including but not limited to Union, Middlesex, Somerset and Morris Counties, providing a full spectrum of hauling services including residential, commercial, roll-off and cleanup solutions. Over the years, the company has maintained steady growth across various segments, earning a strong reputation for reliability and service excellence. "We're proud to welcome Grand Sanitation to the IWS family," says Mike DiBella, founder and chief executive officer of Interstate Waste Services. "This acquisition reflects our commitment to combining strong local roots with industry-leading capabilities to better support the markets we serve. Together, we're building on a shared foundation of reliability, integrity and customer-first values to deliver the best service." "Joining Interstate Waste Services marks an exciting new chapter for Grand Sanitation," said Rich Golinello, owner and president of Grand Sanitation. "We've always taken pride in serving our community with dedication and care, and I'm confident that IWS will carry that legacy forward. I look forward to seeing how this partnership enhances the service experience for our loyal customers." As part of the acquisition, IWS will integrate all of Grand's commercial and residential collection, roll-off and municipal services, its team of employees, and a fleet of more than 50 vehicles into its operations. These additions to the team further strengthen the company's operational capacity and reinforces the commitment to delivering first-class service. The acquisition of Grand Sanitation Service marks another milestone in IWS's expansion across the tristate area. It follows a series of strategic moves aimed at strengthening IWS's market leadership, including Seaside Waste Services in Central and Southern New Jersey, Pinto Service, Inc. in northern New Jersey, Oak Ridge Waste & Recycling in Southwestern Connecticut and Suburban New York, as well as Marangi Disposal, the largest independent hauler in Orange and Rockland Counties, New York. As IWS continues to grow, the company remains committed to sustainability, operational efficiency and community-focused service, ensuring that family-founded values remain at the heart of its operations. About Interstate Waste Services, Inc. Interstate Waste Services, Inc. ("IWS") is a vertically integrated provider of solid waste and recycling services in the greater New York City, New Jersey and Connecticut markets. IWS operates over 1,000 collection vehicles throughout these regions, supported by a network of 33 material recovery, transfer, and transload facilities, as well as a rail-served solid waste landfill. As one of the largest privately held solid waste companies in the U.S., IWS is a recognized leader in utilizing waste-by-rail transportation to reduce vehicle miles traveled and greenhouse gas emissions. For more information, please visit www.interstatewaste.com. SOURCE Interstate Waste Services