Associate Director of Food & Beverage

Job Description

• Oversee the strategic direction and operational management of all food and beverage outlets, including restaurants, bars, banqueting facilities, and in-room dining services
• Develop and implement comprehensive F&B strategies aligned with Fairmont's brand standards and the property's business objectives
• Manage P&L responsibilities for all F&B departments, ensuring profitability whilst maintaining exceptional service quality and guest satisfaction
• Lead, mentor, and develop the F&B management team and staff, fostering a culture of excellence, accountability, and continuous improvement
• Ensure compliance with all health, safety, and hygiene regulations, including food safety standards and local regulatory requirements
• Collaborate with the Executive Chef to design innovative menus that reflect local culinary traditions whilst meeting international guest expectations
• Oversee budgeting, forecasting, and cost control measures to optimise operational efficiency and revenue generation
• Manage vendor relationships and procurement processes to ensure quality products at competitive pricing
• Conduct regular training programmes for F&B staff on service standards, product knowledge, and guest interaction protocols
• Monitor guest feedback and implement corrective actions to enhance the overall dining experience and service delivery
• Coordinate with the Sales and Marketing teams to develop F&B packages and promotional offerings
• Maintain detailed records of inventory, stock rotation, and wastage management across all outlets
• Conduct regular audits and inspections of F&B facilities to ensure adherence to Fairmont standards and best practices

Qualifications

• Bachelor's degree in Hotel Management, Hospitality Management, Food & Beverage Management, or a related discipline
• Minimum 8-10 years of progressive experience in food and beverage operations management within luxury hospitality environments
• Proven track record of P&L management and financial acumen, with demonstrated ability to drive profitability and cost optimisation
• Strong knowledge of food safety, health and hygiene regulations, and compliance standards applicable to food service operations
• Excellent leadership and people management skills with experience in training, mentoring, and developing hospitality teams
• Proficiency in F&B management systems, point-of-sale (POS) software, and hospitality management software platforms
• Exceptional communication and interpersonal skills with the ability to liaise effectively with internal departments and external stakeholders
• Certification in Food Safety Management or Hospitality Management from a recognised professional body
• Experience working with international luxury hotel brands or Fairmont properties
• Demonstrated expertise in menu development, culinary trends, and innovative dining concepts
• Experience in managing multiple F&B outlets simultaneously, including fine dining restaurants, casual dining, and banqueting facilities
• Strong vendor negotiation skills and experience in procurement and supply chain management
• Knowledge of revenue management strategies and pricing optimisation techniques within the hospitality sector
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Additional Information

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities