Strategic Solutions Engineer

Job Description

Procore is looking for a Strategic Solutions Engineer to serve as a technical subject matter expert and champion throughout the sales cycle. You’ll partner with the Global Account Management team, working with some of the largest companies in the world, helping to articulate Procore’s overall value proposition.

As a Strategic Solutions Engineer and trusted customer advocate, you’ll help organizations understand best practices around construction project management solutions and the many benefits they can provide. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. 

Successful candidates have experience owning pre-sales technical support for large prospects and partners from initial contact through product demonstration to close. Or have held a project management or administration role within the construction industry including: Director of Information Systems and Technology, IT Solutions Manager, Sr. Information Security Manager.

This role will report into our Manager, Sales Engineering and has the opportunity to work remotely from any US location. We are looking for someone to join our team immediately.

What you’ll do:

• Own pre-sales technical support of prospects and partners from initial contact through product demonstration and close
• Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
• Participate in technical demonstrations and coordinate multiple technical resources, both internal and external
• Work with Sales team to close new business by addressing prospects’ technical challenges
• Enable new Account Executives for success and transforming them into Procore experts through training and support
• Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones
• Work across all levels of the organization to develop best practices and connect prospects and clients with Product Managers and Marketing to further client success and Procore’s evolution as a market leader

Who you are:

• 7+ years specific construction industry expertise and/or sales engineering experience
• Previous experience working with strategic sales teams to close new business by addressing prospects’ technical challenges
• Experience setting up new Global Account Managers for success and transforming them into Procore experts through training and close partnership
• Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
• Ability to work cross-functionally and collaboratively with multiple stakeholders on a time-sensitive project
• Outstanding presentation and communication skills both in-person and through virtual meetings, direct messages, email, etc.
• Strong analytical and problem-solving skills to synthesize meaningful information from ambiguous data
• Demonstrated ability to mentor, coach, and lead team members while acting as a strong individual contributor
• Experience acting as a technology evangelist and promoter of modernizing the Construction industry a plus
• Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) a plus

Qualifications