Commercial Business Partner

Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it.

Founded in Sydney, our team of 500+ pet obsessives span Australia, New Zealand and the Philippines. We’ve scaled to become one of Australia's top five eComm companies and the no.1 online pet store. But we’re just getting started. Like a whippet who’s spotted their mate across the dog park, our growth is only going to accelerate, as we continue to disrupt the way that pet parents shop.

Excitingly, the pet industry is booming (as in $15 billion kind of booming) and online pet retail is set to grow exponentially in the next five years. So this is a unique career opportunity to be part of our epic growth story.

The opportunity

We are seeking a proactive and commercially astute Commercial Business Partner to join the Commercial Finance team at Pet Circle. This role is a key strategic partner to key business functions, with the primary goal of leveraging data to drive decision-making and enhance profitability. The role will report directly to our VP Commercial and FP&A, and play a critical role in enabling sustainable business growth. The ideal candidate will have a customer-first focus in all their analysis.

What you’ll be doing

• Commercial Analysis: Monitor revenue trends and margin performance to develop a deep understanding of the business and identify trends, insights, and opportunities for optimisation. Conduct regular analyses of revenue velocity by order, category, and product to gain insights on range and promotional effectiveness, and continually review gross margin to identify optimisation opportunities.
  
• Performance Reporting: Tracking key performance indicators (KPIs) including weekly business review (WBR) metrics and providing actionable insights to business stakeholders. Leveraging data to drive continuous improvement and enhancing reporting accuracy and efficiency.
  
• Marketing & Customer Insights: Collaborate with the marketing team to understand the financial impact of marketing initiatives, providing insights on how they influence revenue and margin, and ultimately, customer acquisition and retention.
  
• Planning and Forecasting: Collaborate closely with the Merchandising and Planning teams to develop annual budgets and provide ongoing forecasts to inform strategic adjustments. This includes building and maintaining economic models to support investment decisions and ensuring benefits are embedded in the plan and forecast.
  
• Investment Analysis: Building business cases and managing economic models to support investment decisions, tracking benefits, and ensuring they are incorporated into plans and forecasts.
  

The ideal toolbox

• Qualified accountant with at least 5+ years of experience in commercial finance roles
  
• Demonstrated experience as a commercial and finance business partner in a similar role, within a FMCG or retail business.
  
• Strong analytical skills with a customer-first mindset, and the ability to translate operational metrics into financial outcomes.
  
• Proficiency in data visualisation tools (preferably Looker studio) and experience working with large data sets
  
• Advanced financial modelling skills, in particular MS Excel and Google Sheets. Experience in building financial models, business cases, budgets and forecasts.
  
• Proactive with a ‘can do’ attitude and willingness to learn new things, and comfort with rapidly changing priorities.
  
• Excellent communication and stakeholder management skills, with the ability to act as a trusted advisor to senior leaders.
  

Role location

We believe that building connections and collaborating as Pet Circlers is super important. So this role is based in Sydney with a hybrid arrangement of 3 days per week in our pet friendly offices (your pet might love coming to the office even more than you). This is subject to change in line with business requirements.

Juicy perks

• Heaps of development opportunities - stretch projects, secondments and unlimited learning courses via Go1
• Flexible working environment
• Up to 50% employee discount
• Product sample giveaways
• Pawrental leave and wellbeing leave
• Team charity volunteer days
• Classpass subsidy

Why Join?

We reckon our mission to help the world Pet Better is an important one, but also an incredibly fun and rewarding one. Becoming a Pet Circler means you’re committed to help shape an entire industry - it’s pretty exciting stuff. Here’s what we stand for:

• We're better together
• We operate with humble hearts and hungry minds
• Pets matter' so pets and pet parents always have a seat at our table
• We're instinctively curious. Always.

Belong at Pet Circle

Our unique perspectives and expertise is our superpower - we value diversity in all forms. So, no matter your background, please apply if this role makes you excited to bring your full self to work each day.