Strategic Account Executive

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Strategic Account Executive to join our sales team in London. As a Strategic Account Executive focused on new business, you will be at the forefront of our company's growth in the U.K, driving revenue by identifying, pursuing, and closing strategic deals with high-value new clients in the Hospitality industry. This role demands a proactive and results-oriented professional, with a demonstrated ability to consistently exceed sales targets within a direct sales environment. You will act as a trusted advisor, understanding potential clients' complex business needs and delivering tailored solutions that resonate and close

What you’ll be doing:

New business development

• Proactively identify and qualify high-potential new clients within the hospitality sector, demonstrating how Lightspeed's platform can optimise their operations and enhance guest satisfaction.
• Develop and execute strategic sales plans to acquire key hospitality accounts, highlighting the benefits of our integrated POS, online ordering, and inventory management solutions.
• Build and maintain a robust pipeline of qualified leads, showcasing the future-proof capabilities of Lightspeed K platform for restaurants, bars, and hotels.

Direct Sales and Closing

• Conduct demonstrations illustrating how Lightspeed's product empowers hospitality businesses to streamline operations and elevate guest experiences.
• Lead complex sales cycles, from initial contact to contract negotiation and closing, focusing on the value of Lightspeed's integrated payments and operational efficiency.
• Achieve and exceed quarterly and annual sales targets for new customer acquisition, driving the adoption of Lightspeed's transformative technology within the hospitality industry.

Client Relationship Building :

• Establish strong relationships with owners, managers, and key decision-makers at prospective hospitality clients, understanding their specific needs and presenting Lightspeed as the ideal solution.
• Understand potential clients' business objectives and challenges, and align our solutions to address their needs, emphasising the benefits of Lightspeed's robust reporting and analytics.
• Smoothly transition new customers to the implementation and launch teams, ensuring a seamless onboarding experience with the Lightspeed hospitality platform.

And a little bit of....

• Work on other sales/marketing campaigns designed to improve the customer experience as well as grow Lightspeed MRR in the process.
• Maintain accurate records of sales activities and prospect interactions within the CRM system
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring:

• 3-5 years relevant work experience in a 360 selling environment 
• Relevant work experience in an industry like IT solutions, software sales, e-commerce, cloud applications, SaaS, POS, retail/hospitality or technology.
• Experience working in a hospitality environment would be great, but isn’t necessary.
• Experience in an outbound sales environment.

What’s in it for you?

Come live the Lightspeed experience...

• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team large enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Ability to work and grow in a truly flexible environment;
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit - expense up to £400 per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health 
• Mental Health Support through the Modern Health App - whether it is meditation, coaching or counselling you need - each employee gets access to this platform 
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with our career GPS platform to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit if you travel by public transport to the office (£225 per month in London)
• Healthy snacks and after work events organised by the company
• Private health insurance and generous optical and dental allowances