Student Services Specialist

The Student Services Specialist will provide professional administrative support to the chairperson, department, faculty, and students.

Essential Job Duties\:

• Serve as the main receptionist.
• Greet visitors and guests.
• Answer inquiries via telephone and email.
• Performs general office support duties.
• Receives and distributes incoming and outgoing campus mail.
• Support the activities of the Graduate Liaison and Graduate Studies Committee.
• Assist students with processes and procedures.
• Student recruiting, admissions, enrollment, matriculation, end of program assessments, and graduation requirements, including maintaining confidential records.
• Support the department communication plan through email and social media accounts. 
• Effectively use numerous software programs including Word, Excel, databases, HTML/CSS and numerous OU tools such as Slate, Cognos, One, and more.
• Coordinate with other units campus.
• Manage student events, special projects and department special events as assigned.
• Must be able to able to drive in order to pick up supplies, set up and clean up, food, etc for student events, special projects and department events.
• Performs various duties as needed to successfully fulfill the function of the position.

The Student Services Specialist will provide professional administrative support to the chairperson, department, faculty, and students.

Essential Job Duties\:

• Serve as the main receptionist.
• Greet visitors and guests.
• Answer inquiries via telephone and email.
• Performs general office support duties.
• Receives and distributes incoming and outgoing campus mail.
• Support the activities of the Graduate Liaison and Graduate Studies Committee.
• Assist students with processes and procedures.
• Student recruiting, admissions, enrollment, matriculation, end of program assessments, and graduation requirements, including maintaining confidential records.
• Support the department communication plan through email and social media accounts. 
• Effectively use numerous software programs including Word, Excel, databases, HTML/CSS and numerous OU tools such as Slate, Cognos, One, and more.
• Coordinate with other units campus.
• Manage student events, special projects and department special events as assigned.
• Must be able to able to drive in order to pick up supplies, set up and clean up, food, etc for student events, special projects and department events.
• Performs various duties as needed to successfully fulfill the function of the position.

Required Education\: High School Diploma or GED

Skills\:

• Knowledge of office procedures
• General office and customer service skills
• Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)
• Excellent interpersonal skills
• Ability to work independently and as a team player
• Ability to complete tasks in an efficient and timely manner
• Must be detail-oriented for accuracy of data and information
• Ability to multitask, be organized, and self-motivated
• Ability to work in stressful situations
• Ability to communicate verbally and in writing

Certifications\:

• None

Advertised Physical Requirements\:

• Regular pressure to meet productivity standards; frequent exposure to pressure caused by deadlines and busy periods; requires contact with other departments and university officials, may be required to lift and move items up to 25 lbs, bend, stoop, carry, engage in repetitive motion, and communicate effectively.

Departmental Preferences\:

• 24 months of administrative support-related experience
• 12 month of university experience

Supervision\: No Supervisory Duties

Special Instructions\: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https\://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma\: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement\: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Required Education\: High School Diploma or GED

Skills\:

• Knowledge of office procedures
• General office and customer service skills
• Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)
• Excellent interpersonal skills
• Ability to work independently and as a team player
• Ability to complete tasks in an efficient and timely manner
• Must be detail-oriented for accuracy of data and information
• Ability to multitask, be organized, and self-motivated
• Ability to work in stressful situations
• Ability to communicate verbally and in writing

Certifications\:

• None

Advertised Physical Requirements\:

• Regular pressure to meet productivity standards; frequent exposure to pressure caused by deadlines and busy periods; requires contact with other departments and university officials, may be required to lift and move items up to 25 lbs, bend, stoop, carry, engage in repetitive motion, and communicate effectively.

Departmental Preferences\:

• 24 months of administrative support-related experience
• 12 month of university experience

Supervision\: No Supervisory Duties

Special Instructions\: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https\://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma\: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement\: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.