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Full-Time

Business Development Representative

Posted on 8/9/2024

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Data & Analytics
Enterprise Software

Compensation Overview

$55k - $60kAnnually

+ Bonus + Commission + Equity + Benefits

Junior

San Francisco, CA, USA

Expected to come into the San Francisco office 1 - 2 days per week.

Category
Business Development
Business & Strategy
Required Skills
Sales
Communications
Salesforce
Requirements
  • Strong communication and interpersonal skills to effectively engage with potential customers and build relationships.
  • Strong organizational skills to manage and prioritize multiple leads and opportunities effectively.
  • Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.
  • Passion for technology
  • 1-2 Years experience in outbound prospecting
Responsibilities
  • Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation.
  • Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method.
  • Consistently achieve sales goals, maintaining a proven track record of success.
  • Exhibit strong collaboration and time management skills to maximize efficiency and productivity.
  • Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies.
  • Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts.
  • Proficiently use Salesforce, Sales Navigator, Outreach and Demandbase to optimize sales activities and focus.

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This capability is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

Company Stage

IPO

Total Funding

$523.6M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • PagerDuty's expansion into the public sector and EMEA region indicates significant growth potential and market diversification.
  • The launch of new capabilities in the PagerDuty Operations Cloud demonstrates the company's commitment to innovation and improving operational efficiency for clients.
  • Investments from prominent firms like Private Advisor Group LLC and inclusion in Cathie Wood's ARK ETF highlight strong investor confidence and financial stability.

What critics are saying

  • The competitive landscape in IT operations management is intense, with major players like ServiceNow and Splunk posing significant threats.
  • Rapid expansion and new leadership appointments, such as the VP of EMEA, could lead to strategic misalignments and operational challenges.

What makes PagerDuty unique

  • PagerDuty's platform integrates seamlessly with various monitoring tools, providing real-time incident detection and response, which is crucial for minimizing downtime.
  • The subscription-based model with tiered pricing ensures a steady revenue stream and allows clients to choose plans that best fit their needs, unlike competitors with less flexible pricing structures.
  • PagerDuty's recent innovations, such as the AIOps solution and Operations Cloud, enhance automation and operational efficiency, setting it apart from traditional incident management solutions.

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

INACTIVE