Experienced Claims Service Specialist

Experienced Claims Service Specialist - Lakeland, FL

Salary: $23.45-$26.05 per hour/$47,200-$52,400 annually

Increase your earning potential!

• $1,000 completion bonus after successfully completing training and orientation (around 6 months)
• 10% evening differential for applicable shifts
• 20% weekend differential for applicable shifts
• Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week

Have an active Adjusters insurance license? 

• You will be eligible for a $1,500 sign on bonus! Ask your recruiter for more details!

Claim your career growth as an Experienced Claims Service Specialist at GEICO’s Lakeland office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!

As an Experienced Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So, if you are ready to start growing your career, let’s talk!

Many associates see a base salary increase of 10% within their first year as an experienced Claims Service Specialist. Top associates can see increases up to 15%!

Qualifications & Skills:

• 12+ months of claims liability- making coverage and liability decisions experience required
• Ability to effectively communicate, verbally and in writing
• Ability to work and grow in a fast-paced, high-volume call center environment
• Willingness to learn new skills and ability to adjust to changes quickly
• Open to feedback to support your performance and development
• Solid computer and multi-tasking skills
• Minimum of high school diploma or equivalent

Education/Certifications:

• An associate’s degree or higher (preferred)
• Active Adjusters insurance license (preferred)

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At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Assistance
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.