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Sr. Analyst
Customer Feedback Programs
Posted on 8/12/2022
Irvine, CA, USA
Experience Level
Desired Skills
Data Analysis
Social Media
  • An innovative, customer-centric, and getting-things-done mindset and approach to building programs and capabilities
  • Strong marketing science, customer research, or statistics background
  • 7+ years of experience in customer/consumer data analytics and insights, and/or consulting
  • Proven ability to tell compelling stories through data
  • Experience supporting the product development process
  • Experience in managing multiple stakeholders
  • Excellent communication, both verbal and written
  • CSAT/NPS experience a plus
  • EV, tech, and/or startup experience advantageous, but not required

10,001+ employees

Electric vehicles manufacturer
Company Overview
Rivian is on a mission to keep the world adventurous forever. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible.
  • Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness.
  • Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program
  • Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy.
  • Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success.
  • Career Development: We enable all employees to own their development. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders.
  • Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs.
Company Core Values
  • A diverse workforce
  • Embracing active allyship
  • Purpose-driven partnerships
  • Supporting our team