Full-Time

Operations & Expansion Associate Principal

Updated on 3/26/2025

Via

Via

1,001-5,000 employees

Digital transportation solutions and planning services

Compensation Overview

$85k - $115k/yr

Mid, Senior

New York, NY, USA

Category
Generalist Operations
Operations & Logistics
Required Skills
Product Management
Data Analysis
Requirements
  • Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
  • Independent worker that knows when to escalate
  • Meticulous and vigilant, with a high level of attention to detail
  • Problem solver; you don’t accept the status quo and are always looking for creative solutions
  • Excellent communicator with a knack for always finding the right tone
  • Have a Bachelor's Degree and a record of exceptional academic achievement
  • Minimum of 3+ years of work experience
Responsibilities
  • Launch new Via deployments, take full ownership in ensuring every aspect of new deployments is executed on time at the highest possible quality
  • Oversee the work of junior team members supporting on your launches
  • Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to set up Via operations in a new market
  • Serve as the main point of contact for our partners, helping them develop and grow a fully operational on-demand transit system
  • Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible
  • Tap Via’s in-house operational and marketing knowledge base to help partners get the most out our technology
  • Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services
  • Leverage your launch knowledge to support Via’s partnerships team in the sales process and grow Via’s deal pipeline
Desired Qualifications
  • Demonstrated record of entrepreneurial achievement and/or leadership a plus

Via transforms traditional transportation systems into efficient digital networks for urban and rural areas. Its TransitTech technology offers flexible mobility solutions that cater to various clients, including city residents, corporate employees, students, and patients. Via enhances transit networks by providing cost-effective services that improve convenience and efficiency, particularly in student transit. The company also offers planning, scheduling, and consulting services through its Remix platform, allowing clients to design effective transit networks. Additionally, Via's Citymapper for Cities app delivers passenger insights to strengthen transit systems, while its corporate and campus shuttles facilitate employee commutes. In the healthcare sector, Via ensures patients have reliable transportation to medical appointments. The goal of Via is to leverage digital technology to enhance transportation efficiency, lower costs, and improve the overall rider experience.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$887.1M

Headquarters

New York City, New York

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with agencies like TfGM modernize transport accessibility apps.
  • Microtransit solutions with Via connect travelers to existing transit hubs.
  • First- and last-mile solutions with King County Metro target underserved zones.

What critics are saying

  • Increased competition from other TransitTech companies could impact Via's market share.
  • Potential Citymapper acquisition may face regulatory scrutiny, delaying the merger.
  • Reliance on public agency partnerships exposes Via to policy or funding changes.

What makes Via unique

  • Via transforms rigid transit systems into dynamic, on-demand networks.
  • Via's TransitTech serves diverse clients, from urban dwellers to rural residents.
  • Via's Citymapper for Cities app provides comprehensive passenger insights for stronger networks.

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Benefits

Competitive salaries and equity packages.

Health and wellness benefits.

Local volunteer opportunities.

Support for all new parents.

Learning opportunities through our Via-Versity.

Employee Resource Groups.

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

0%

2 year growth

0%
CWICE
Mar 13th, 2025
Via Partners with Transport for Greater Manchester to Revamp Door-to-Door Transport Services | Future Transport-News

cwice.com know that these door-to-services are a lifeline for so many people in areas that are often hard to reach by traditional public transport, so cwice.com is delighted to be partnering with Via to help bring Ring & Ride and Local Link in line with its wider Bee Network to deliver a truly bespoke, modern and flexible experience for its customers.

Citti Magazine
Mar 11th, 2025
TfGM modernises transport accessibility apps

Transport for Greater Manchester (TfGM) has announced a partnership with Via to to help modernise its Ring & Ride and Local Link services.

Summit Daily
Oct 9th, 2024
Officials explore microtransit pilot program to better connect travelers to existing transit hubs in Summit County

The Summit County transportation department is working with the company Via Transportation to develop a potential micro-transit pilot program.

BetaKit
Jul 9th, 2024
Accessible Transportation Platform Gives Cities Options To Spare

With growth financing from CIBC Innovation Banking, a Vancouver-based transit solution will focus on new AI integrations

Evansville Region
Nov 29th, 2023
METS and Via launch innovative on-demand transit program, with support from Toyota Mobility Foundation

The Metropolitan Evansville Transit System (METS) is proud to announce the launch of METS Micro, an on-demand, app-based public transit pilot service in partnership with Via, global leader in TransitTech, the Evansville Metropolitan Planning Organization (Evansville MPO), the Toyota Mobility Foundation (TMF), and Energy Systems Network (ESN).