Communications Manager

Communications Manager, LoopNet

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

 
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

The Communications Manager’s mission is to ensure that communications initiatives, both external and internal, are leveraged for greatest effectiveness.  

The Communications Manager works with a variety of stakeholders, partners and spokespeople, for the purpose of delivering effective, high impact communications deliverables. These include company events, speaking opportunities, staff events and meetings, internal comms, earned media, and company announcements.  

Working within the marketing department, the Communications Manager will spend their time planning communications programs and projects to ensure that: 

• We maximize the opportunity that each event presents 
• Stakeholders and participants are well-briefed and prepared for participation 
• The content is aligned with the marketing and business strategy 
• The content is crafted with due consideration to the audience 
• We understand, as best we can, the impact of the communications 

The position will be active and highly varied. We’re looking for someone who thrives in a fast-paced, energetic environment and exudes positivity, collaboration, calm and a can-do attitude.  

This role offers a schedule of 4 days onsite and 1 day remote.

RESPONSIBILITIES:

• Planning communications initiatives – identifying the purpose, best outcomes and right approach to achieve that result. 
• Identifying opportunities to create communications events which contribute to desired marketing outcomes.  
• Identifying spokespeople to participate in communications initiatives 
• Working with executive leadership to craft and curate internal communications, including written, verbal and visual (presentation assembly) 
• Briefing and preparing spokespeople for their participation with well-thought-out written materials and verbal briefings or preparatory sessions 
• Developing relationships with partners, vendors and external influencers who can amplify our message 
• Working with the marketing department leadership and other business leaders to ensure the communications strategy matches the marketing and business strategy. 
• Drafting materials for internal or external communications including press releases, announcements or memos, etc. 
• Advising spokespeople or marketing staff on communications considerations – being the point person for maintaining a consistent tone, choosing the right words, and anticipating communications challenges. 
• Coordinating practical matters for communications events, for example, ensuring speakers know where to be and when, making sure necessary equipment or materials are provided, organizing walk-throughs or preparatory sessions, roleplaying Q&A.  
• Measuring the impact of communications, for example by coordinating post-event surveys, or collaborating with the marketing team to analyze the impact of communications moment on marketing metrics

• Bachelor’s degree required from an accredited, not-for-profit University or College
• Track record of commitment to prior employee
• 8+ years of experience in a corporate communications, public relations or similar post OR 6+ years of experience with Master’s degree
• High standard of communication skills – confident speaker, and accurate, compelling copywriter. 
• Demonstrable experience planning communications moments to successfully achieve a specific desirable outcome.  
• Unflappably work to tight deadlines, under pressure. 
• Ability to address a range of subjects of varying complexity
• Ability to adapt their approach and get the best out of all relationships

PREFERRED REQUIREMENTS:

• Experience in the commercial real estate sector, or at an online marketplace business or technology / software company
• Experience working in an international business, or of participation in communications projects arising from integrating subsidiaries into central operations

WHAT’S IN IT FOR YOU:  

Working at CoStar Group means you’ll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.

In addition to generous compensation and performance-based incentives, you’ll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.  

Our benefits package includes (but is not limited to):  

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug  
• Life, legal, and supplementary insurance
• Commuter and parking benefits  
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan  
• Paid time off  
• Tuition reimbursement  
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)  
• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks  

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar is not able to provide visa sponsorship for this position.  

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing