INACTIVE
Full-Time
Clinical Applications Specialist
Posted on 11/30/2025
Bausch Lomb
Compensation Overview
$85k - $105k/yr
+ Short-term incentives + Long-term incentives + 401(k) with company match + Tuition reimbursement + Well-being benefits + Sick time + Paid vacation
No H1B Sponsorship
Los Angeles, CA, USA + 1 more
More locations: San Diego, CA, USA
Remote
Category
 Medical, Clinical & Veterinary (1) |
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Requirements
- Bachelor's degree, appropriate ophthalmic certification or a minimum of 4 years of cataract and/or refractive surgical experience
- Extensive travel is required
- Must have excellent interpersonal skills and a pleasant, responsive attitude to be highly effective in a clinical teaching environment
- Excellent organizational skills
- Ability to establish priorities to meet goals
- Highly motivated and results-driven
- Working knowledge of the Microsoft Office suite of programs
Responsibilities
- In-service (train) customer ophthalmic staff on company-manufactured medical device equipment, according to company standards, to include laser, diagnostic, microkeratome, and calculation software
- Certify customer ophthalmic staff on company-manufactured medical device equipment after training during surgery observation & guidance, according to company standards, to include laser, micro keratome, and diagnostics
- In-service (train) ophthalmic staff on data collection and data collection software, and medical device equipment upgrades
- Provide pre-determined territory support to customers (after-sales support) via telephone, email, or on-site visits with regard to training, applications, troubleshooting/product complaints (field territory customer phone calls
- Provide application support at conventions or user meetings
- Complete application and in-service reports according to processes outlined by the manager or the company
- Thoroughly complete and submit any paperwork necessary with regard to complaints, product complaints or complications from a training or applications perspective
- Attend and participate in product training or product upgrade training meetings
- Travel to the headquarters for product training is possible
- Arrange weekly travel according to company policies and procedures
- Manage and submit a weekly travel schedule to the manager and service dispatch
- Participate in conference calls as necessary
- Conduct "lunch and learn" meetings with customers or potential customers
- Prepare and present educational presentations to customers or potential customers when necessary
- Co-travel, host co-travel, when necessary, with manager, sales or marketing managers, or other application specialists
- Continue technology education via reading and articulating facts from trade journal articles
- Convey/communicate company marketing messages to customers or potential customers on platform products and technology
- Complete weekly expense reporting according to company policies and procedures
- Responsible for managing clinics within the region for training needs
- Operate within a team budget to coordinate travel and training needs
- Assist the sales team with clinical support to support sales efforts
- Maintain and grow strong clinical relationships with surgeons, technicians, and support staff
- Build internal relationships within the company, including surgical sales, equipment applications, and practice development
Desired Qualifications
- COA, C.O.T., C.O.M.T. with significant experience in cataract phacoemulsification surgery or refractive surgery
INACTIVE