Commercial Claims Auditor

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Job Location: United Kingdom – Flexible location.
Job Type: Permanent
Remuneration: Competitive salary based on skills, experience, and qualifications

Commercial Claims Auditor ​ – Flexible role

This varied and important role involves a combination of auditing Commercial Property cases and acting as a highly skilled practitioner. The auditing element of the role is designed to take up two thirds of the successful candidate’s time and the commercial adjusting component will ensure candidates maintain their technical skills and that they garner understanding of systems and processes.

It’s an ideal opportunity for a highly experienced adjuster, perhaps seeking transition to a role that offers more flexibility in workload and hours, whilst keeping an active involvement in handling interesting losses.

Candidates should demonstrate a proven track record of commercial property losses, providing excellent customer service, and a strong grasp of the core technical and procedural aspects.

Key duties:

• Conduct thorough audits to measure technical and service quality

• Analyse output and collaborate with operational teams on learnings  

• Manage a small portfolio of commercial property losses

The skills you will have when you apply:

• Demonstrable track record in the handling of commercial property claims

• Whilst not required,  previous audit experience would be an advantage

• ACII/ACILA qualified

• Awareness of market developments in areas of governance, regulations and the customer experience

• IT literate, with knowledge of Microsoft Office, including Excel

• Excellent communication, report writing, and listening skills

• Ability to build and maintain relationships with customers and team members

• Market profile and account management experience is an advantage

• Full UK driving licence is essential

What we’ll give you for this role:

Remuneration & more 

• Competitive salary taking into account skills, experience and qualifications

• A Self Invested Personal Pension Scheme (SIPP)

• You will join an appropriate incentive (bonus) scheme

• Fully funded company vehicle or cash in lieu allowance

• Holiday allowance of 25 days (pro rata) plus bank holidays

• Flexible working from our office or your home

Health & support 

• Private healthcare plan (including pre-existing conditions) 

• Life assurance 

• Group Income Protection   

• Employee assistance programme for employee wellbeing   

Other benefits 

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications

• Discounts on various products and services 

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. 

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance. 

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you. 

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.  

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.  

 After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.