Full-Time

Technical Product Manager

ShyftLabs

ShyftLabs

11-50 employees

Data-driven decision-making platform for organizations

Compensation Overview

CA$130k - CA$160k/yr

Toronto, ON, Canada

Hybrid

Hybrid in-office requirement: four days/week in Toronto office.

Category
Product (1)
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field.
  • 2–5 years of experience in technical product management, preferably in AI, ML, or data platform environments.
  • Strong understanding of data architecture and data management principles, including data modeling, governance, lineage, quality monitoring, and cloud data platforms.
  • Demonstrated experience working on AI-powered or agent-based products, including orchestration patterns and evaluation methodologies.
  • Familiarity with LLM concepts such as context windows, retrieval augmentation (RAG), prompt orchestration, tool calling, memory management, and guardrails.
  • Experience defining and operationalizing evaluation frameworks (offline/online testing, experimentation, quality metrics, performance benchmarking).
  • Deep understanding of cloud computing platforms, distributed systems, APIs, and integration patterns.
  • Hands-on exposure to Agile methodologies, DevOps practices, and CI/CD pipelines.
  • Strong analytical thinking, structured problem-solving, and data-driven decision-making skills.
  • Excellent communication and stakeholder management abilities, including executive-level reporting.
Responsibilities
  • Own and drive the end-to-end lifecycle of AI- and data-intensive technical initiatives across multiple products.
  • Define and evolve data management strategy, including data modeling standards, pipeline requirements, governance, lineage, and quality frameworks.
  • Lead product strategy for agentic systems, including orchestration layers, tool usage patterns, memory/context management, guardrails, and fallback strategies.
  • Establish and operationalize evaluation frameworks for AI products (LLM evals, benchmarking, human-in-the-loop review, automated scoring, drift monitoring).
  • Partner with engineering to design scalable architectures that support data ingestion, transformation, context retrieval, and multi-agent coordination.
  • Translate business objectives into clear technical specifications spanning APIs, data contracts, orchestration logic, and observability requirements.
  • Define metrics for success across system performance, data quality, model reliability, latency, cost optimization, and user outcomes.
  • Identify and mitigate risks across model behavior, data integrity, security, and compliance.
  • Oversee validation processes for AI systems, including regression testing, prompt versioning, evaluation harnesses, and continuous improvement loops.
  • Act as a bridge between product, data engineering, ML engineering, and platform teams to ensure technical alignment and delivery excellence.
  • Communicate roadmap progress, architectural trade-offs, and performance insights to executive stakeholders with clarity and rigor.
  • Foster a culture of accountability, structured experimentation, and high technical standards across teams.

ShyftLabs helps organizations adopt a data-first approach to decision making by designing and implementing processes that turn data into actionable insights. Its solution builds structured analytics workflows and governance, so teams access trustworthy data, follow defined steps, and act on results with clarity. Unlike tools that only show dashboards, ShyftLabs focuses on repeatable data practices and governance that speed up decisions and reduce ad hoc analysis. The goal is to help organizations stay ahead of the competition by enabling faster, more informed decisions across the business.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Canada

Founded

2018

Your Connections

People at ShyftLabs who can refer or advise you

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Simplify's Take

What believers are saying

  • ShyftLabs hires Apache Druid Engineers and Data Architects in Gurugram and Toronto.
  • ShyftLabs powers 200+ experts streamlining operations for major public agencies.
  • ShyftLabs modernizes legacy systems with cloud migration for scalable citizen services.

What critics are saying

  • Databricks Lakehouse erodes consulting margins as clients build in-house pipelines.
  • Snowflake Cortex AI bypasses ShyftLabs BI with native serverless ML functions.
  • Talent exodus to AWS drains ShyftLabs engineers amid 30% higher salaries.

What makes ShyftLabs unique

  • ShyftLabs delivers privacy-first Carter platform for secure public sector AI.
  • ShyftLabs unlocked $500 million value via data and AI for retailers and health.
  • ShyftLabs builds custom low-latency pipelines embedding intelligence for real-time decisions.

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Benefits

Health Insurance

Hybrid Work Options

Professional Development Budget