Full-Time

Operations Enablement Specialist

Confirmed live in the last 24 hours

AuditBoard

AuditBoard

501-1,000 employees

Provides integrated risk management platform

Fintech

Mid

Remote in USA

Required Skills
Sales
Communications
Management
Marketing
Asana
Requirements
  • 2+ years of professional experience supporting multiple cross-functional projects simultaneously for customer-facing SaaS functions (sales, customer success, renewals, customer support.)
  • 2 years minimum of SaaS sales/customer success/renewals/customer support experience
  • Excellent knowledge of post-sales processes, best practices, and popular tools leveraged by sales and post-sales teams.
  • Understanding of training best practices and experience delivering training through a variety of delivery methods (online, in-person, etc.)
  • High adaptability, including the ability to manage multiple and competing priorities, quick deadlines, and constant change.
  • Expert ability to collaborate and drive co-ownership of key programs and deliverables, while coordinating multiple activities and programs within a team environment.
  • Proven experience in fostering a positive and inclusive organizational culture.
  • Demonstrated ability to drive employee engagement initiatives.
  • Ability to integrate cultural awareness into learning experiences, ensuring alignment with the organization's values.
  • Excellent communication and presentation skills.
  • Proficiency using the Google suite of products.
  • Project Management experience using Monday.com, Asana, or similar project management software.
Responsibilities
  • Facilitate, coordinate, and manage onboarding sessions for new hires, tracking outcomes and reducing ramp time
  • Facilitate training and learning experiences to support product launches, collaborating closely with Sales Enablement, Product and Product Marketing teams.
  • Partner with cross-functional stakeholders, including sales enablement, product, and marketing, to analyze training needs CAS.
  • Deliver engaging learning experiences using various mediums, such as live classroom training, online/on-demand tutorials, and videos.
  • Build and manage training courses within our internal learning management system.
  • Prepare ongoing reports and dashboards linking onboarding efforts with ramp time, satisfaction, knowledge comprehension, and skill certification.
  • Develop a communication strategy to highlight changes to systems, processes, and reporting across the post-sales organization.
  • Partner with the HR/People team to develop initiatives to enhance cultural awareness within the post-sales organization, fostering a sense of belonging and inclusivity.
  • Implement strategies to improve employee connectedness, engagement, and overall satisfaction.

AuditBoard offers a modern, connected risk management platform that integrates audit, risk, ESG, and compliance, empowering strategic decision-making and strengthening business resilience. The platform engages front lines, surfaces relevant risks, and drives better strategic decision-making for audit, risk, and compliance professionals.

Company Stage

Series B

Total Funding

$76.3M

Headquarters

Cerritos, California

Founded

2014

Growth & Insights
Headcount

6 month growth

5%

1 year growth

17%

2 year growth

66%