Full-Time
Travel Sales Advisor
Updated on 8/19/2026
AAA Mountainwest Group
Roadside, insurance, and travel membership
Compensation Overview
$55.5k - $69.4k/yr
San Francisco, CA, USA
In Person
On-site at the AAA San Francisco Lakeshore branch five days per week, including Saturdays; occasional evenings may be required.
 Sales & Account Management (1) |
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- A high school diploma or equivalent is required.
- At least 3 years of general sales experience is required.
- Strong working knowledge of computer applications such as Google Workspace and effective telephone skills are required.
- Strong consultative selling skills and the ability to listen to members' needs are required.
- A self-motivated sales drive and documented sales success are required.
- Detailed knowledge of travel products is required.
- Knowledge of worldwide geography and the ability to read and interpret maps and brochures are required.
- The ability to identify customer needs and recommend solutions is required.
- Good judgment and decision-making ability are required.
- The ability to work efficiently both independently and as part of a team is required.
- Saturday availability and occasional evening availability for special events are required.
- Own the relationship with the member from beginning to end of each travel-related transaction.
- Sell international and domestic vacation packages, cruises, tours, hotels, car rentals, rail, and air travel.
- Initiate contact with members, past customers, and community prospects to generate new business and encourage repeat business.
- Maintain minimum production goals for travel sales and sales of Travel Partner and proprietary products such as Sojourns and AAA Vacations.
- Cross-sell products such as credit cards and memberships, independently and in collaboration with specialized team members.
- Research, evaluate, and compare AAA Travel Partner packages to match member needs and deliver exceptional experiences.
- Stay current with world events and the latest travel-industry developments and trends to provide relevant information to members.
- Investigate and respond to travel-related member questions and complaints and recommend solutions.
- Act as a consultant by tailoring products and services to create unique and memorable vacation experiences.
- Process and interpret travel documents for members purchasing travel products and inform them of governmental requirements.
- Handle ticketing for air, hotel, car, and rail, along with primary member servicing.
- Use industry-specific systems such as GDS, Apollo, and Galileo and computer applications such as Google Workspace to manage transactions.
- Apply judgment and decision-making to identify customer needs and ensure high accuracy in all bookings.
- At least 3 years of recent experience selling international and domestic travel services is preferred.
- Familiarity with industry-specific systems such as Galileo and VAX is preferred.
- GDS experience, including Apollo, Galileo, or Travelport, is preferred.
- Bilingual communication skills are a plus.
AAA Mountainwest Group is a regional AAA membership and mobility-services organization. It provides roadside assistance, travel planning, insurance, automotive services, discounts, and related member benefits. The club serves members across Northern California, Arizona, Nevada, Utah, Montana, Wyoming, and Alaska. Local branches, roadside networks, contact centers, insurance teams, and digital services support member needs. Roles span roadside operations, travel, insurance, automotive service, branch support, customer care, technology, and corporate functions.
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