Head of Implementation
Posted on 6/21/2023
INACTIVE
Notable

201-500 employees

Healthcare administration automation tools
Company Overview
Notable's mission is to make healthcare more accessible, affordable, efficient and compassionate. Notable uses intelligent automation to eliminate the massive administrative burden that threatens the future of healthcare.
AI & Machine Learning
B2B

Company Stage

Series B

Total Funding

$126.5M

Founded

2017

Headquarters

San Mateo, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

23%

2 year growth

81%
Locations
Burlingame, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • You have experience with all layers of the Software-as-a-Service delivery and operating model
  • You have 10+ years of experience providing support and leading teams in highly regulated industries and technical products
  • You're able to travel up to 20%
  • You have lead delivery of a technical SaaS product with a high level of customization
  • You have built, designed, and managed the transformation of SaaS delivery models
  • You have experience establishing scalable delivery operations and consistently achieving quantifiable KPIs
  • You have experience with delivering complex and highly configurable solutions
  • You're able to lead teams through difficult situations while maintaining customer trust
Responsibilities
  • Create a scalable delivery model that ensures high-quality, large-scale implementations to meet schedule commitments and project budgets, while effectively managing customer engagements
  • Setup internal and external SLAs and KPIs to measure and drive performance for productivity, quality, and effectiveness
  • Improve operational efficiency leading to a higher quality service provided to customers
  • Work with internal and external stakeholders to effectively manage competing priorities
  • Identify pain points across our teams and effectively manage a solution
  • Coach, mentor, and upskill your teams