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Staff Inbound Product Manager
Confirmed live in the last 24 hours
San Jose, CA, USA • Remote in USA
Experience Level
Desired Skills
  • 3+ years Product Management experience
  • Strategic mindset: able to define product strategy that achieves strong customer value and business outcomes
  • Technically savvy with experience working with developers and architects to build scalable and highly reliant systems
  • Strong prioritization skills and the discipline to focus on high impact activities
  • Top notch written and oral communication skills
  • Demonstrated experience in gathering, defining, and effectively capturing product requirements and transforming them into an actionable product roadmap
  • Customer focus: has deep curiosity about customer needs, as well as a track record in building strong customer relationships and delivering customer-centric solutions
  • Facilitative leadership skills: can use marketing, product, and business knowledge to inform decisions and communicate effectively with/ influence internal and external parties
  • Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions
  • Drive product vision and strategy that sets us up for success as we look to scale to $10B+ in revenue
  • Collaborate with customers, engineering, researchers, and architects on developing and testing innovative product ideas
  • Validate and refine product designs/early product offerings through Design Partner Program, Product Advisory Council and with other customers directly
  • Continually define and groom epic and story product roadmap with 3-4 release horizon
Desired Qualifications
  • 5+ years of experience in enterprise or B2B product management
  • 5+ years of experience in a technical product management field such as databases, APIs or backend services or equivalent experience as a software developer
  • Demonstrated end to end product lifecycle experience

10,001+ employees

Digital workflows
Company Overview
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations.