Sr. Manager

Who We Are 

At WeightWatchers, the People Team is the heart of our company culture, fostering a vibrant and supportive environment where employees, like our members, can embark on their own journeys of growth and success ultimately empowering them to make a positive impact on our members' well-being.

About the Role

We are seeking a Sr. Manager, People Operations to lead our People Operations team and ensure the seamless execution of HR processes across payroll, compliance, HR systems, and data management. This leader will balance strategic oversight with operational excellence, coaching a high-performing team while driving continuous improvement and enhancing the employee experience.

The ideal candidate is a hands-on leader with expertise in Workday, deep knowledge of payroll and compliance, and the ability to build trusted partnerships across HR, Finance, IT, and business teams.

What you will do 

Leadership & Team Management

• Lead, coach, and develop a People Operations team, setting clear goals and fostering a culture of accountability, collaboration, and continuous improvement.
• Provide training and mentoring to build team capabilities in HR systems, payroll, compliance, and data management.
• Act as a player-coach: rolling up sleeves when needed while developing scalable team structures and processes.

HR Systems & Data Management

• Oversee Workday administration and enhancements, ensuring system accuracy, optimization, and integration with other tools.
• Ensure data integrity, privacy, and compliance with applicable regulations (e.g., GDPR, HIPAA, CCPA).
• Partner with IT and HR stakeholders to evaluate and implement new technologies.

Payroll & Benefits

• Oversee accurate configuration and testing in Workday.
• Partner with Accounting/Finance to ensure payroll accuracy and alignment with financial reporting.
• Ensure payroll and benefits processes are fully integrated and employee-facing issues are resolved quickly.
• Oversee monthly preparation and review of international payroll data.

Compliance & Policy

• Ensure consistent and compliant execution of reorganizations, headcount reductions, and statutory HR processes.
• Partner with Legal/HR leadership to drive compliance training and risk management initiatives.
• Conduct regular audits of payroll, I-9s, benefits, and HR records to ensure accuracy and reduce risk.

HR Processes & Employee Experience

• Oversee cyclical HR processes (e.g., performance reviews, onboarding, offboarding) to ensure consistency and scalability.
• Partner with HRBPs to support employee relations, conflict resolution, and policy interpretation.
• Continuously assess and improve processes to elevate the employee experience.

Analytics & Reporting

• Develop, standardize, and deliver HR dashboards and metrics on headcount, turnover, DEI, payroll costs, and other KPIs.
• Provide insights to senior leaders to guide workforce planning and business decisions.

Vendor & Stakeholder Management

• Manage external vendor relationships (payroll, benefits, background checks, etc.) and negotiate contracts for value and service quality.
• Serve as a key point of contact between HR, Finance, IT, and external providers to align priorities and resolve escalations.
• Manage People Operations budget, ensuring effective use of resources across systems, tools, and vendors.

Continuous Improvement

• Identify opportunities to streamline HR workflows, reduce manual processes, and leverage technology for scalability.
• Implement best practices to strengthen employee experience and operational efficiency.
• Support global expansion by evaluating employment practices and compliance requirements in new geographies.

Who you are 

• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree a plus.
• 7+ years of HR/People Operations experience, with at least 2+ years managing a team.
• Strong knowledge of U.S. employment laws and compliance; international exposure a plus.
• Deep expertise in Workday (configuration, reporting, payroll).
• Proven track record in payroll operations (multi-state, international) and HR compliance.
• Demonstrated success in building, leading, and developing high-performing teams.
• Strong analytical skills with experience presenting HR data to executives.
• Excellent communication, leadership, and stakeholder management skills.
• High degree of integrity, discretion, and judgment.