Application Product Manager

The Team:

The Celonis Business Apps IT team is a young team of product enthusiasts that focuses on developing best-in class Business Apps in the domain of IT. Business Apps are purpose-built solutions created for a specific line of business, addressing most impactful pain points in their respective domain. The apps are best practice examples of how Celonis is used in new, innovative ways that push the boundaries of our platform. The team has a great balance of technical skills to build solutions paired with a customer focus and product management mindset to create meaningful products widely adopted across our customer base.

The Role:

You will gain experience in IT and IT-related processes and act as the interface between customers, our Go-To-Market and our Product & Engineering teams, shaping the future of Celonis’ Business Apps in this domain. Take this chance to rethink the way companies run their IT  processes and help our customers to accelerate their value realization with Celonis.

The work you’ll do:

• Work closely with customers to understand their pain points in IT with a focus on IT Service Management and discovery of new process areas, with perspective to become the owner of an emerging process area
• Work together with the team on innovation topics like Infrastructure Mining, AI, Cybersecurity, IT Service Management, Enterprise Architecture and more
• Be involved in all steps within the product development lifecycle from ideation to product development to scaling solutions across all Celonis customers
• Use the Celonis Process Intelligence Platform hands-on to develop new, innovative solutions in the area of IT
• Collaborate with platform product managers and engineers to guide and influence feature development of the platform
• Work together with our UX team to define the user experience for our products

If you are passionate about IT, the Celonis technology, and what it can do for our customers, here's your chance to directly contribute to taking our Celonis Process Intelligence Platform to the next level.

The qualifications you need:

• 2-3 years of experience in Solution Engineering, Implementation Consulting, Business Analytics, Product Management, Operations Research or comparable roles
• Expert in data analysis including with tools native to the Celonis platform: SQL, PQL and Python
• Experience with IT Service Management processes & systems (ServiceNow, BMC, Jira)
• Experience with SAP ERP is a strong plus
• Experience with one of the following areas is a plus: Cyber Security, Infrastructure, AI, Enterprise Architecture
• Project management experience and excellent planning and organizational skills
• Creativity in problem solving, solution-oriented, self-motivated, able to work independently and collaborate well within and outside the team
• Excellent verbal and written communication skills and the willingness to work very closely with customers and cross-functional stakeholders
• Very good knowledge of spoken and written English (German is a plus)