About Us:
StackBlitz is on a mission to bring web development into the browser. We are already trusted by over 1M developers every month. Our users are globally distributed and use StackBlitz for learning, collaboration, open source projects, and at work on world-class development teams.
You will feel at home on our team if you have trouble closing your laptop at the end of a long day of working on a particularly tricky problem, and at the same time recognize that a healthy personal life is more important than stressing about work during personal time. We all love to work hard and get stuff done, but know that optimal performance is achieved when we are fulfilled and happy in our personal lives.
About the role:
As a Solutions Engineer at StackBlitz, you will be a key technical resource, acting as the bridge between our Sales team and prospective clients. Your role is crucial in helping enterprise customers understand and realize the full potential of our product suite. You’ll work closely with customers from pre-sales through implementation, ensuring they have the technical support needed to succeed with our tools. You will also collaborate with Engineering and Marketing to relay customer feedback and help shape future product developments. Finally, you will also be a technical evangelist, representing StackBlitz at industry events, conferences, and workshops, where you will showcase our platform’s capabilities and build a community of passionate users. This role is unusually broad and dynamic, with broad access across the entire organization offering a unique opportunity for career growth in the fast-paced startup space.
Key Responsibilities:
- Pre-Sales Technical Expertise: Serve as the technical product expert on sales calls with enterprise prospects, demonstrating how StackBlitz’s solutions can meet their specific needs.
- Customer Success: Conduct regular check-ins with existing enterprise customers to ensure they are maximizing the value from our products and assist with any technical challenges they may encounter.
- Implementation Support: Provide hands-on support for recently closed enterprise customers during their initial setup and deployment phases to ensure smooth and successful adoption of our solutions.
- Product Demos & Innovations: Stay up to date with the latest product innovations and develop compelling demos that showcase the value of our tools to potential customers.
- Cross-Functional Collaboration: Work closely with Marketing and Engineering teams to share insights from customer interactions, influencing product roadmap and marketing strategies.
- Technical Evangelism: Represent StackBlitz at conferences, workshops, livestreams and customer meetings, advocating for our platform and helping to build a community of passionate users.
Skills:
- Experience writing HTML, CSS, Javascript, Node.js and working with frontend frameworks.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential & current clients.
- Self-motivated, results-driven, and able to work independently as well as part of a team
- Strong organizational skills and the ability to manage multiple tasks and priorities effectively
- Ability to work in a fast paced startup environment. Flexibility, desire to pitch in wherever possible and ability to pivot is important for success.
Nice to have:
- Experience working in customer facing role with sales and as a liaison between Engineering, Sales & Marketing
- Experience working at a Frontend Developer Tooling Company
- Familiarity with design systems, and AI technologies
- Proven experience as a customer facing Sales/Solutions Engineer/Architect or similar role in SaaS industry
Perks at StackBlitz
- 100% remote company
- Medical, dental, and vision coverage for employees and dependents (for US employees)
- Paid parental leave
StackBlitz = Equal Opportunity Employer
We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences. We encourage YOU, whoever you are to apply!
We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of StackBlitz are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.