Full-Time
ServiceNow Engineer
CMDB
LightFeather
11-50 employees
WOSB/SDVOSB digital services and software development
Compensation Overview
$180k - $200k/yr
No H1B Sponsorship
Washington, DC, USA
Hybrid
Hybrid role in Washington, D.C.
US Citizenship, US Top Secret Clearance Required
 Software Engineering (1) |
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- An active Secret or higher clearance is required.
- At least 5 years of hands-on experience developing and configuring on the ServiceNow platform is required.
- Experience implementing or maturing a Configuration Management Database (CMDB), including Discovery and data reconciliation, is required.
- Strong scripting ability with server-side and client-side JavaScript, Glide APIs, Business Rules, and Script Includes is required.
- Experience building Service Catalog items, workflows, and integrations is required.
- ServiceNow Certified Application Developer (CAD) certification is required.
- Experience working on project teams that use Agile/Scrum is required.
- The ability to communicate and listen effectively with business and technical stakeholders is required.
- Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows.
- Implement the CMDB, including Configuration Item class and data model design aligned to the Common Service Data Model (CSDM), Discovery configuration, and identification and reconciliation rules.
- Establish and maintain CMDB health, data quality, and governance practices.
- Build advanced Service Catalog items, including catalog client scripts, UI policies, and Flow Designer automations.
- Support ongoing improvements and optimization of core Information Technology Service Management (ITSM) modules, including Incident, Problem, Change, Request, and Knowledge Management.
- Design and implement integrations with third-party systems using REST/SOAP web services and IntegrationHub.
- Participate in client calls and technical design discussions, translating business requirements into clear, actionable solutions.
- Execute unit, integration, and regression testing to ensure high-quality deployments.
- Maintain update sets, release documentation, and technical design records.
- Identify risks, dependencies, and design gaps early in the development lifecycle.
- ServiceNow CIS certification, especially CIS-Discovery, CIS-ITSM, or CIS-Service Mapping.
- Prior experience in federal or defense contracting environments, particularly in classified, air-gapped, or otherwise isolated networks.
- Familiarity with federal security and compliance frameworks, including NIST, FISMA, and STIGs.
- Experience with release coordination, version control, and automated testing strategies, including the ServiceNow Automated Test Framework (ATF).
LightFeather delivers digital services to the federal government by building software and data-visualization tools that reveal and modernize business processes, enabling automated workflows. Its products emphasize clear visuals and modern technologies, and the team continuously iterates to improve efficiency and business value. The company sets itself apart as a Woman Owned Small Business and SDVOSB, and it focuses on delivering practical, value-driven solutions through rapid iteration rather than merely following trends. Its goal is to empower people to get things done and create a positive, lasting impact on government operations through better processes and clearer insights.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Washington DC, District of Columbia
Founded
2018
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Simplify's Take
What believers are saying
- The GSA catalog was refreshed in November 2025, signaling active contract maintenance.
- HigherGov shows $932,867 reported backlog and June 23, 2026 award activity.
- The careers page still advertises PTO, federal holidays, and sick leave, implying hiring continuity.
What critics are saying
- Its MAS ceiling is exhausted at 101% usage, forcing recompete dependence on new wins.
- Only $5.36 million is obligated through its schedule, leaving concentrated revenue fragility.
- If federal contracting slows, LightFeather lacks a visible non-government customer base to cushion it.
What makes LightFeather unique
- LightFeather holds a GSA MAS contract through October 2030 and POLARIS WOSB access.
- It markets as WOSB, SDVOSB, and SBA-certified 8(a), strengthening federal procurement access.
- Its federal services focus on modern software, automation, and visualization for government workflows.
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Benefits
Remote Work Options