Director – UX Design and Prototyping

Job Description:

The Role

As a member of Fidelity’s Product Design Strategy team, you will use Human-Centered Design to bring new and innovative digital products and offerings to life. You’ll translate human-centered insights into actionable experiences through rapid prototyping and concept development, in collaboration with our strategists and researchers. You will dig into challenging, ambiguous, human-centered problems that you might not immediately associate with the investment world, but are on the forefront of where finance, technology, work, health, and data intersect.

The Expertise and Skills You Bring

• Graduate degree in Interaction Design, Graphic Design, New Media, Human-Computer Interaction, or other relevant area AND/OR 7+ years’ experience in UX / UI / Visual/Graphic Design across a range of digital media

• Interaction Skills: Rapid prototyping, clickable prototypes, and user flows. Ability to use and create design systems/libraries.

• Graphic Design Skills: Visual UI design, typography and visual hierarchy, accessibility, sketching and storyboarding.

• Digital Product Design Skills: Ability to understand new markets, analyze how a new product ties in with market needs and consumer preferences, and gather and use feedback from users to improve the design of new and existing digital products.

• Communication. Helping the team communicate research findings and strategies; bringing non-design teammates along on the journey.

• Ability to distinguish between ‘good’ and ‘great’ design, and to push boundaries to explore fresh territory.

• Ability to independently run moderated or unmoderated concept testing, and to communicate findings to team.

• Ability to learn from failure, engage in an iterative process, and understand that success comes sooner through trial and error.

• Technical Expertise with digital design tools such as Figma (required), Adobe CC suite, and AI generative imagery tools.

The Team

Product Design Strategy is an internal innovation group which partners with business units across Fidelity. We bring expertise in design research, strategic innovation, ideation, and UX design to create new products and solutions for our clients and prospects. We tackle early-stage opportunity areas such as how to help teens build their confidence in saving, spending, and investing and improve customer experiences using human-centered design and business analysis. This group formed at Fidelity in 2005 and has strong executive support; our projects often read out to the CEO and Chairman of Fidelity Investments.

At Fidelity, you will have the chance to work with teammates from leading schools and design firms. Team members say they love working here because they can sink their teeth into tricky problems, have work/life balance, and continue to hone their craft in a collaborative and supportive environment.

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Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.