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ITSM Atlassian Solutions Architect
Updated on 2/1/2023
Atlanta, GA, USA
Experience Level
  • 3+ years of Professional Services Management and Consulting experience
  • 3+ years of Atlassian software planning, design, and implementation
  • Deep understanding of business and technology processes as well as software integration and implementation Advanced Systems thinking and integration and enterprise tool chain
  • Strong written and verbal communication skills Strong organization skills, process-oriented, drive to constantly improve quality, self-motivated
  • Experience in process documentation, training and change management Conceptual and practical understanding of SDLC and Agile frameworks
  • Ability to work independently with minimal guidance in a fast-paced environment Ability to manage multiple moving parts at any given time through effective time-management and planning
  • Strong work ethic and the ability to work with diverse teams across different time zones
  • Experience administrating, configuring, training, supporting 5+ of our core technologies
  • Advanced understanding of ALM with 3+ deep domain knowledge areas (ie. Agile, DevOps, etc)
  • Translate business process into configuration requirements
  • Lead and manage projects through execution across teamsBasic Scripting/AutomationProcess flow mapping across applications
  • Ability to identify outcomes and align Cprime solutions to support the client
  • Ability to create a multi practice roadmap to enable client outcomes
  • Bachelors degree or equivalent work experience
  • Must have the willingness and ability to travel domestically approximately 10-15% of the time to meet client needs. (Telecommuting/ working remote can be an option the rest of the time.)
  • #LI-HB1
  • Support sales activities with pre-sales consulting, scoping, solution design and discovery sessions
  • Works with the Product team to define new solutions and service experiments
  • Provide thought leadership including webinars, speaking engagements, white papers, and innovative product solutions
  • Assist in the development, enhancement, and maintenance of Atlassian Delivery solutions and services
  • Technical guidance and solution definition during the sales cycle, supporting a Cprime account executive
  • Identifying and distilling the business pains and objectives to Account Executives and Enterprise Architects to ensure Cprime and our clients are aligned on the problem statement and what the client stands to gain by engaging Cprime
  • Advising on best practices configuration and recommendations to avoid common pitfalls and challenges across all market segments
  • Contributing to technical sales enablement including internal training, writing marketing materials, and giving presentations that showcase the latest and best of what Cprime is capable of delivering
  • Helping with the documentation of existing products and future client value streams and workflows
  • Understand, research, and follow technical trends in the industry and in general as well as make recommendations on which new technologies to invest in or leverage

5,001-10,000 employees

Global consulting firm
Company Overview
Cprime's mission is to enable our clients to turn ideas into action faster. They transform businesses with consulting, managed services, and custom solutions that keep them engaged with clients for true lifetime value.
  • Paid Vacation and Sick Time
  • Comprehensive Health Benefits
  • Flexible Commute Options
  • Budget Allocation for Learning
  • Free Agile Certification Training
  • Paid Cell Phone Service
Company Core Values
  • Ownership
  • Action
  • Teamwork
  • Empathy
  • Learning