Full-Time

Transit Event Customer Service

Updated on 4/1/2024

Benesch

Benesch

501-1,000 employees

Infrastructure design and consulting services firm

Consulting

Compensation Overview

$13.96Hourly

+ Paid Over-time + Exceptional Retirement Fund Contributions + Flexible Schedules + Wellness Incentives + Comprehensive Health and Wellness Benefits

Junior, Mid, Senior

Baltimore, MD, USA

Required Skills
Customer Service
Requirements
  • 18 yrs. or older
  • High school diploma or GED equivalent
  • Android-based cell phone
  • Ability to stand for at least 4 hours at a time
  • Competence at using apps and willingness to get familiar with the Transit App
  • Good customer service skills
Responsibilities
  • Assisting MTA customers with disabilities
  • Directing customers as they enter or exit stations
  • Boarding vehicles or using fare vending machines
  • Inspecting transit station facilities
  • Preserving cleanliness and safety of public areas
  • Providing customer service support with bus bridges/shuttles
  • Interacting with the public and providing a positive experience

Benesch is a distinguished company in the infrastructure sector, recognized for its commitment to quality professional services and its role in shaping the nation's infrastructure. The company's competitive edge lies in its client-focused approach, responsive service, and recruitment of top-tier talent to ensure project success. With a diverse team of over 1,000 professionals across 20 states, Benesch demonstrates industry leadership and technical prowess in engineering, landscape architecture, science, construction management, surveying, and planning.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1946

Growth & Insights
Headcount

6 month growth

4%

1 year growth

9%

2 year growth

9%