Director of Product Management

What You’ll be Doing:

• Craft and execute a product roadmap focused on debuggability and observability of Kong Gateway through the lens of Konnect, our SaaS platform.
• Develop user experiences that provide intuitive access to deep insights and API analytics.
• Partner closely with customers to understand their operational SRE needs and refine product offerings.
• Collaborate with engineering, design, and marketing teams to bring new features to market.
• Establish Kong as a leader in API gateway observability, ensuring our solutions are competitive and innovative.

What you’ll bring:

• 10+ years of software product management experience, preferably with strong background in SaaS and cloud-based products.
• Proven expertise in the fields of debuggability, observability, or similar areas within software development OpenTelemetry.
• Familiarity with leading observability tools such as Datadog, Honeycomb, Prometheus, Grafana, Elasticsearch, Kibana.
• Exceptional communication skills, capable of articulating complex technical concepts to a diverse range of stakeholders.
• Adaptability and agility in a fast-paced and evolving technology landscape, with a keen eye for emerging trends and technologies.

What is leadership like for this role? What is the structure and culture of the team like?

• The hiring manager for this role is Ross Kukulinski, Vice President of Product Management. The Konnect team is made up of individuals with diverse backgrounds who are excited about delivering a new SaaS offering to enable Kong’s customers to operate, scale, and manage APIs in today’s modern application world.
• If you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.