Full-Time

Lead People Partner

Technology

M-KOPA

M-KOPA

1,001-5,000 employees

Digital micro-financing for financially excluded

No salary listed

London, UK + 5 more

More locations: Belfast, UK | Birmingham, UK | Madrid, Spain | Manchester, UK | Dublin, Ireland

Remote

Fully remote; applicants may be based in the UK, Nigeria, or specified European locations.

Category
People & HR (1)
Required Skills
Data Analysis

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Requirements
  • Senior HR experience partnering with engineering organisations in a scaling technology or fintech business.
  • Experience leading or formally coaching HR business partners, with the ability to raise the standard of someone else's work.
  • Proven organisational design depth, including leading structural change such as levelling, spans and layers, and function redesign.
  • Strategic and operational range, with the ability to design long-term organisational strategy and work at team level.
  • Experience supporting remote, cross-cultural teams across multiple regions.
  • Strong business acumen and the ability to translate between people priorities and business outcomes at leadership level.
  • Ability to operate autonomously at C-level.
  • Employee relations judgement across more than one jurisdiction, including knowing when to own matters and when to involve specialists.
Responsibilities
  • Act as a trusted advisor to engineering, data, and platform leaders, aligning people strategy with roadmap execution and organisational evolution.
  • Hold overall accountability for people partnering across the Technology and Product organisation.
  • Lead organisational design, including workforce planning, levelling, and team transformation.
  • Own Engineering and Product people partnering end to end, with a Senior People Partner reporting to the role.
  • Lead and grow a direct report by coaching, developing, and setting direction for that partner.
  • Use people analytics with Centres of Excellence to turn data into decisions about capability, attrition, and cost.
  • Drive distributed team effectiveness by optimising performance, engagement, and team dynamics in a fast-paced, asynchronous, multi-country environment.
  • Handle complex employee relations by owning the senior and sensitive end of the employee-relations caseload for the portfolio.
Desired Qualifications
  • Exposure to UK and European employment law.

M-KOPA is a digital micro-financing platform that targets people who are underserved by traditional banks. It provides micro-loans with flexible terms to help customers progress in life, using a connected, digital platform that processes payments in real time. The product works by offering small, affordable loans and tracking repayments through mobile or online channels, with interest earned on these loans as its revenue. Unlike some lenders, M-KOPA focuses on financially excluded communities and uses technology to reach remote areas where conventional banking is limited, keeping lenders and borrowers connected through a single platform. The company's goal is to expand financial inclusion by delivering fair, accessible financing that adapts to customers’ realities and supports their financial progress.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$721.1M

Headquarters

Nairobi, Kenya

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • Nigeria became M-KOPA’s fastest market to one million customers by February 26, 2026.
  • M-KOPA reported first annual profit in October 2025 and 50% average revenue growth.
  • Ghana passed 550,000 customers in May 2026, with sales reportedly quadrupling after launch.

What critics are saying

  • The 2025 ELRC racial-discrimination petition over employee shares remains active in Kenya.
  • M-KOPA Kenya Mobility still sits in FMO’s contracting phase as of September 1, 2026.
  • If e-motorbike defaults rise, development lenders can freeze receivables funding and choke growth.

What makes M-KOPA unique

  • M-KOPA reached 10 million customers across five African markets on July 22, 2026.
  • Its More than a Phone model bundles smartphones, insurance, credit, and device protection.
  • FMO backed M-KOPA Kenya Mobility in 2026, validating its pay-as-you-go asset-finance engine.

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Benefits

Flexible Work Hours

Remote Work Options

Paid Vacation

Family Planning Benefits

Fertility Treatment Support

Wellness Program

Mental Health Support

Conference Attendance Budget

Professional Development Budget

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

Parental Leave

Paid Holidays

Paid Sick Leave

Paid Vacation

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
THE BUSINESS WATCH
Sep 3rd, 2026
Jumia Festival delivers up to 70% discounts as Jumia, M-KOPA expand opportunities for Kenyan consumers and entrepreneus.

Jumia Festival delivers up to 70% discounts as Jumia, M-KOPA expand opportunities for Kenyan consumers and entrepreneus. September 3, 2026 Jumia Kenya has concluded another successful edition of the Jumia Festival, a two-week shopping extravaganza that brought together customers, vendors, and brand partners through unbeatable deals, exciting rewards, and innovative partnerships. Running from 24 August to 6 September, the campaign reinforced Jumia's commitment to making quality products accessible to consumers across Kenya while creating value for entrepreneurs and small businesses nationwide. The Jumia Festival featured discounts of up to 70% across a wide range of categories, supported by nationwide delivery, strong brand partnerships, order fulfillment capabilities, an extensive reseller network, and customer-friendly return policies. Throughout the campaign, customers benefited from flash sales, brand days, bundled offers, treasure hunts, and exclusive gifts, making the festival one of the most anticipated shopping events of the year. Among the highlights of this year's festival was Jumia's partnership with M-KOPA, demonstrating how digital commerce can be combined with financial inclusion and empowerment opportunities for Kenyan consumers and entrepreneurs. Through the partnership, customers and vendors had the opportunity to participate in promotional activities linked to M-KOPA's mobility solutions, including the chance to win motorbikes and related benefits. The collaboration underscores both companies' shared ambition to support economic participation and entrepreneurship. By combining Jumia's market reach with M-KOPA's innovative asset financing solutions, the partnership helps create pathways for individuals and small business owners to access tools that can strengthen their livelihoods and accelerate economic growth. This reflects Jumia's broader commitment to leveraging partnerships that deliver practical value beyond traditional e-commerce. "At Jumia, we continuously seek partnerships that create meaningful impact for our customers and vendors. Our collaboration with M-KOPA during the Jumia Festival is a great example of how innovation, technology and commerce can come together to unlock opportunities and empower more Kenyans," said Vinod Goel, MD, Jumia East Africa Throughout the festival, Jumia also introduced a range of engagement initiatives, including flash sales, happy-hour offers, treasure hunts, and special gift campaigns designed to reward loyal customers and drive participation across the country. As e-commerce continues to evolve in Kenya, Jumia remains committed to delivering convenience, value, and inclusive growth through strategic partnerships that enhance the customer experience while supporting local businesses and entrepreneurs. Featured. Tweets by business Watch. Business Watch directory. About. Business Watch is an online business portal that is set to marry both the traditional media and the digital media and bring them under one umbrella. Ad. Its detailed reports. * [download id="20060"] Cloud tags.

Khusoko
Jul 24th, 2026
M-KOPA reaches 10 million Customers as growth gains pace.

M-KOPA reaches 10 million Customers as growth gains pace. A customer views payment options on the M-KOPA app, the platform behind the company's growth to 10 million customers across Africa. M-KOPA has crossed 10 million customers across Kenya, Uganda, Nigeria, Ghana and South Africa, a milestone the pan African fintech reached just six years after signing its first million. The company announced the figure on 22 July 2026 from its London base, marking one of the fastest scale ups in African financial services. It took M-KOPA eight years, from its first solar sale in 2012, to reach one million customers in 2020. Since then, growth has accelerated sharply: the company added nine million more customers in the six years that followed, and now onboards roughly 10,000 new customers every day. What changed in 2020. The turning point came when M-KOPA moved beyond its original solar financing business and entered smartphone financing. That shift gave rise to what the company calls its "More than a Phone" platform, which bundles a financed smartphone with embedded insurance, credit and device protection from the moment of purchase. The model targets what M-KOPA labels "Every Day Earners": traders, boda boda riders, tailors and shopkeepers who earn income daily but rarely qualify for loans from conventional banks. Traditional lenders require payslips and credit histories these customers do not have. M-KOPA instead builds repayment schedules around how its customers actually earn, using the smartphone itself as the entry point into a broader set of financial products. Jesse Moore, co founder and chief executive of M-KOPA, framed the milestone as validation of that approach. "Every Day Earners have always been creditworthy," he said. "What they needed was credit built around how they really make a living, not a payslip. Informal has never meant unviable. Ten million customers on, that's no longer a belief. It's proven." The numbers behind the milestone. | Metric | Figure | | Total customers | 10 million | | Customers added since 2020 | 9 million | | New customers per day | About 10,000 | | Average annual revenue growth since 2020 | 50% | | Daily payments processed | More than 2 million | | Total credit unlocked | More than $2 billion | | Distribution agents across five markets | More than 40,000 | | Devices produced at Kenya assembly plant | More than 3.3 million | | Customers reporting improved quality of life | 9 in 10, per independent survey | Why Nigeria stands out. Growth outside East Africa has picked up speed too. Nigeria, which M-KOPA entered in 2019, became the fastest market in the company's history to reach one million customers. The country has since taken in more than 170 million dollars in credit, according to recent reporting on the business. Ghana moved fastest from pilot to full scale operation among all five markets. That expansion rests on a distribution network built rather than borrowed. More than 40,000 sales agents now operate across the five countries, giving M-KOPA a direct line to customers that few competitors in the asset financing space, including Sun King, d.light and EasyBuy, can match at the same scale. Manufacturing at home. M-KOPA has also pushed into local production. In 2023 the company opened what it describes as the largest smartphone assembly facility on the continent, based in Kenya. The plant employs more than 400 people, holds global ISO certification and has produced over 3.3 million devices to date. That local manufacturing base underpins the financing model by keeping device costs down and supply reliable as the company signs up thousands of new customers daily. A business model that now shows up in the numbers. The scale up has coincided with a shift from growth at any cost to growth that pays for itself. M-KOPA posted its first annual profit in October 2025, alongside a sharp jump in revenue, and its Kenyan subsidiary alone had passed 1.6 billion dollars in cumulative credit disbursed by the following month. Average annual revenue growth has held at 50% since 2020, performance that has earned the company a place on the Financial Times list of Africa's fastest growing companies for five straight years and on CNBC's ranking of top global fintech firms for two years running. What comes next. M-KOPA frames the 10 million mark as a staging point rather than a destination. Company leadership has said the focus now turns to the next 10 million customers, extending the same model of embedded credit, insurance and device protection to a market where, by 2040, Africa is projected to hold the largest population of economically active people without salaried income anywhere in the world. If M-KOPA can keep adding customers at anything close to its current pace, that next milestone may arrive far sooner than the first one did. IK, a Masinde Muliro University grad, tackles social justice through journalism. He analyses news and writes on women's rights, politics, technology, law, and global affairs. 2026-07-17 2026-07-16

TLDR Africa
Jul 24th, 2026
Dutch development bank FMO commits $30 million to M-KOPA Kenya to finance electric motorbikes via pay-as-you-go.

Dutch development bank FMO commits $30 million to M-KOPA Kenya to finance electric motorbikes via pay-as-you-go. July 24, 2026 pan-africa 513 words Tl;dr. FMO is finalising a $30 million senior debt facility for M-KOPA Kenya Mobility to accelerate the transition to electric motorbikes. The funding is split into $22.5 million directly from FMO and $7.5 million under its Building Prospects label to refinance a bridge facility. Intelligence. M-KOPA Kenya Mobility, launched in 2023, provides electric two-wheelers and battery-swapping solutions to informal sector drivers on a pay-as-you-go basis. FMO's local-currency debt injection addresses a critical financing bottleneck in Kenya's 2-million-strong boda boda sector, where high upfront vehicle costs have slowed electric adoption. This local-currency structure will likely serve as a blueprint for M-KOPA to scale similar e-mobility credit solutions in its other core markets, including Uganda and Nigeria. Consequently, development finance institutions are expected to remain the primary drivers of green-mobility growth capital in sub-Saharan Africa while commercial lenders assess battery-depreciation risks. Filed under: Recommended reading. Picked for you by topic, popularity and relevance - not just the newest posts.

AU Startups
Jul 24th, 2026
M-KOPA Kenya Mobility secures $30M debt facility from FMO.

M-KOPA Kenya Mobility secures $30M debt facility from FMO. The financing targets expansion of pay-as-you-go electric motorcycle adoption in Kenya, addressing a critical local currency debt bottleneck for clean mobility. AU-Startups · Slate This debt facility is structured in three tranches. FMO will directly provide two loans totaling $22.5 million, with an additional $7.5 million committed under FMO's Building Prospects program to refinance a bridge facility previously extended by an existing shareholder. Up to $23 million of this fresh capital is specifically allocated to fund new originations of pay-as-you-go receivables tied to electric motorbikes and their associated battery systems. M-KOPA Kenya Mobility, established in 2023 as a dedicated subsidiary, focuses on the sale and financing of electric two-wheelers. Its product offerings include locally assembled Roam Air, Ampersand Turaco, and Spiro battery-swapping bikes, alongside fleet solutions for platforms like Bolt. The company's model bundles these e-motorbike loans with insurance, roadside rescue, theft tracking, and a two-year warranty under an "M-KOPA Cares" package. This mirrors the parent company's decade-long success in financing solar home systems and, more recently, smartphones, leveraging a network of 40,000 agents and a robust daily repayment engine. The Kenyan e-mobility landscape. Kenya's transport sector, particularly the *boda boda* motorcycle taxi industry, presents a significant opportunity for electrification. With an estimated 2 million *boda boda* motorcycles, most of which are fuel-powered, the shift to electric alternatives is critical for reducing carbon emissions and improving urban air quality. The Kenyan government has signaled support for this transition through tax incentives and plans for charging infrastructure. However, high upfront costs and limited access to consumer finance have historically impeded widespread adoption. This is where M-KOPA Kenya Mobility's pay-as-you-go model becomes a critical enabler, eliminating the prohibitive upfront purchase price. Riders can achieve daily savings of approximately KSh 300 compared to operating petrol motorcycles, strengthening the economic incentive for conversion. Despite these advantages, challenges persist, including inadequate charging infrastructure, particularly outside major urban centers like Nairobi, and a shortage of skilled maintenance personnel. Comparable rounds in the Kenyan electric mobility sector indicate a growing, albeit still nascent, market. Zeno, another Kenyan electric motorcycle manufacturer, recently raised $25 million in a Series A round, combining $20.5 million in equity and $4.5 million in debt, to scale production and expand its battery-swapping network. Spiro, an African electric vehicle company, secured a $50 million debt financing agreement from Afreximbank in May 2024 to expand its battery swapping stations and introduce new electric motorcycle models across Africa. These deals underscore investor interest but also highlight the capital-intensive nature of building out e-mobility infrastructure and financing solutions. The skeptical case and forward implications. While the infusion of $30 million in debt from FMO is substantial, the long-term viability of widespread electric motorcycle adoption in Kenya hinges on more than just financing. The operational realities for *boda boda* riders are complex. Battery longevity, the genuine accessibility of charging or swapping stations across diverse routes - not just in metropolitan hubs - and the cost of replacement batteries remain critical factors. The "M-KOPA Cares" package attempts to mitigate some of these risks, but the burden of daily repayments on informal workers, whose income streams can be erratic, introduces inherent credit risk. M-KOPA has a proven track record with its embedded finance model for solar products and smartphones, having reached 10 million customers across Africa and extended over $2 billion in cumulative credit. However, the unique demands of mobility, including higher asset utilization and potential for damage, could stress this model in new ways. This debt facility provides M-KOPA Kenya Mobility with crucial runway to expand its asset base. Up to $23 million allocated for new originations suggests a direct investment in growing its portfolio of financed electric motorcycles. This capital directly addresses the immediate need for accessible financing, allowing the company to onboard more riders and solidify its market position. The provision of local currency debt by FMO is particularly noteworthy, as it insulates M-KOPA Kenya Mobility from foreign exchange fluctuations, a common challenge for African businesses relying on dollar-denominated funding. The success of this expansion will offer a critical case study for how development finance can bridge market gaps in nascent, yet vital, sectors like clean mobility on the continent. Based on information available at time of publication. Trademarks and logos belong to their respective owners. Spot an error? Write to [email protected]. Editorial policy · Disclaimer.

African-Startups
Jul 24th, 2026
M-KOPA's Kenya Mobility lands $30 million debt facility as FinTech reaches 10 million customers.

M-KOPA's Kenya Mobility lands $30 million debt facility as FinTech reaches 10 million customers. They offer a variety of bikes, including the locally made Roam Air, as well as the Ampersand Turaco and Spiro models that come with battery-swapping technology. Vigneshwar. Editor's note: African-Startups is a sister publication of EU-Startups, bringing trusted coverage of startups, venture capital, and innovation across Africa. M-KOPA, the pan-African FinTech platform, has secured a $30 million senior debt commitment from Dutch development bank FMO for its electric motorbike financing unit, M-KOPA Kenya Mobility. The facility is organised into three parts: FMO is providing two loans totalling $22.5 million, and there's an additional $7.5 million commitment through the bank's Building Prospects program to refinance a previous loan from an existing shareholder. Up to $23 million of this new funding will be used for new investments in electric motorbikes and batteries. M-KOPA Kenya Mobility was launched in 2023 as a new branch focused on selling and financing two-wheelers. They offer a variety of bikes, including the locally made Roam Air, as well as the Ampersand Turaco and Spiro models that come with battery-swapping technology. They also provide fleet solutions for services like Bolt. Customers can pay for their bikes in daily instalments, a payment system that M-KOPA has developed through years of experience with solar home systems and smartphones. Each loan for an e-motorbike comes with added benefits under the "M-KOPA Cares" package, which includes insurance, roadside assistance, theft tracking, and a two-year warranty. The announcement comes as M-KOPA reaches 10 million customers across its five African markets: Kenya, Uganda, Ghana, Nigeria, and South Africa, now onboarding 10,000 new users daily. The company processes over two million payments daily and has unlocked more than $2 billion in credit to date, with revenue growing at an average annual rate of 50% since 2020. The company targets what it calls "Every Day Earners" - traders, boda riders, tailors, and shopkeepers who generate income daily but remain invisible to conventional financial services. Nine in 10 independently surveyed M-KOPA customers say the company's products have improved their lives. "Every Day Earners have always been creditworthy. What they needed was credit built around how they really make a living, not a payslip. Informal has never meant unviable. 10 million customers on, that's no longer a belief. It's proven," said Jesse Moore, co-founder and CEO of M-KOPA. According to the company, nearly nine in 10 workers in sub-Saharan Africa earn their living in the informal economy, and by 2040 Africa is projected to have among the largest populations of non-salaried, economically active adults in the world, the core market M-KOPA is built to serve. The company has been named to the Financial Times' Africa's Fastest Growing Companies list for five consecutive years and to CNBC's World's Top FinTech Companies for the second consecutive year. "Every Day Earners are why we do this. From our very first customer to this year's ten millionth, this is proof that a model built for Africa's Every Day Earners doesn't just work, it scales and endures," said Faraimose Kutadzaushe, CFO of M-KOPA. Join the Club Stay updated with the latest news and articles.