West Monroe has an opportunity for a Healthcare Director to join our New York office’s Healthcare Practice. This individual will establish the firm’s healthcare presence in the West Coast region by delivering business and technology consulting solutions with a focus on Health Systems. Working alongside our National Healthcare Practice Leaders, this role entails developing new business, managing client relationships, and providing hands-on guidance, direction, and oversight to project teams. This individual will also play a role on our National Healthcare Leadership Team. The ideal candidate should be passionate about what they do, enjoy working in an entrepreneurial environment, and possess proven and repeatable experience in the Healthcare space.

Responsibilities:

• Cultivate new and existing client business development opportunities for the Healthcare Practice with a focus on medical providers and health systems
• Significant generation of prospecting/networking activities in the pursuit of new client acquisition and brand awareness
• Develop key accounts with recurring revenue
• Actively participate in relevant local business and industry organizations
• Exhibit an excellent understanding of client issues and how to apply the appropriate West Monroe resources to convert identified issues into consulting opportunities and proposals
• Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
• Effectively partner with other Healthcare and/or WMP leaders, Business Development and Marketing teams to lead and drive marketing campaigns
• Collaborate with office and Healthcare leadership to grow the Seattle office healthcare practice in alignment with office and national healthcare practice goals (headcount, financials, clients)
• Create effective go-to-market strategies while driving the development/enhancement of WMP’s Healthcare Practice methodologies, best practices, and approaches to client delivery
• Lead, mentor, and grow consultants and actively participate in the performance management process
• Actively participate in the recruiting process for additional practice managers and consultants
• Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
• Manage practice financials in accordance with the Seattle office and national Healthcare Practice budgets
• Serve as engagement leadership and quality assurance across a client portfolio
• Provide value via consulting engagements and sharing of meaningful thought leadership
• Participate and lead engagements by communicating and reporting project status to C-level executives and IT management, including budget, risks, issues, etc.
• Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
• Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
• Analyze each client’s specific request and determine the underlying issue and recommend appropriate solutions

Qualifications:

• Minimum of 12+ years of hands-on experience leading business and technology strategy projects and experience with complex business systems integration and technology transformation, specifically within health systems
• 12+ years of professional services consulting experience preferred; Strong preference for someone who has led a relevant consulting group or practice in the local market in the past 3 years
• An active professional network of relevant executive-level contacts in the local market/region
• Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management
• Highly preferred for this individual to be visible in relevant professional organizations, have published thought leadership, and have an active voice in their local market
• Strong communication skills and a commitment to inclusion and diversity, and openness to new ideas and perspectives
• The ability to lead entrepreneurial environments effectively, balancing decision-making with collaboration
• A strong balance of subject matter expertise and business skills, with a high level of intellectual agility and capacity for original thought 
• A collaborative, disciplined focus with the ability to lead and motivate a team and attract, develop and retain talent
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel a minimum of 40%+ is required in addition to presence in West Monroe office

#LI-HYBRID