Office and Operations Manager

About Vcheck

We started in 2012, in an era when due diligence was still largely manual, opaque, and inconsistent. Financial institutions needed reliable intelligence but faced a frustrating choice: slow, expensive boutique firms or fast, superficial automated checks. We saw an opportunity to bring the investigative rigor of boutique firms to scale through technology.

From our early days conducting background checks for commercial real estate lenders and private equity deals to building a best-in-class portfolio monitoring platform and what is arguably the industry's most advanced investigations platform, our vision remains unchanged: help businesses see clearly through complexity and make decisions with confidence.

Where We Are Today

• Based in New York City with global operations spanning the US, Romania, India, and soon-to-be London
• 25,000+ investigations annually across six continents
• Five consecutive appearances on the Inc. 5000 list of fastest-growing companies
• Backed by Sunstone Partners, a leading private equity firm supporting our next phase of growth
• Trusted by top-tier financial institutions, private equity firms, and Fortune 500 companies

Vcheck has a talented and collaborative team. While many of our team members come from backgrounds in compliance, law enforcement, journalism, or intelligence, many others have built successful careers here without prior investigative experience. What unites us is intellectual curiosity, attention to detail, and a commitment to getting it right.

We're building something different: a comprehensive portfolio risk management platform that operates with the rigor of a top-tier investigative shop and the efficiency of a modern technology company. If you're excited about that combination and ready to build learning programs that scale operational excellence, we'd love to hear from you.

About the role

We are looking for someone who can serve as a trusted operational presence in the Pune office and help ensure the workplace runs smoothly for our growing team. The ideal candidate is a seasoned operations professional who brings strong leadership, a steady hand with budgets, and the ability to mentor and guide a predominantly junior team. You will own the day-to-day functioning of our Pune office while driving operational improvements that support Vcheck's global standards.

What you'll be doing

• Lead all aspects of daily office operations, setting the standard for efficiency, professionalism, and accountability across the Pune location
• Own office budgets and cost controls — track expenditures, identify savings opportunities, and deliver regular financial reporting to leadership
• Serve as a trusted point of contact for employees regarding office needs, workplace concerns, and operational processes
• Help foster a professional, organized, and collaborative office environment that reflects Vcheck's culture and values
• Support leadership in maintaining operational standards and processes across departments
• Mentor and guide junior team members, serving as a reliable resource for professional development and day-to-day problem-solving
• Manage vendor relationships, negotiate contracts, and oversee procurement to ensure cost-effective service delivery
• Coordinate with global teams to align Pune office operations with company-wide standards and initiatives
• Develop, implement, and refine office policies and SOPs that improve workflow and reduce operational friction
• Oversee facilities management, including workspace planning, maintenance coordination, and health & safety compliance

About you

Key requirements:

We're looking for someone who is passionate about joining a diverse team and is driven to achieve results through ownership, process optimization, and upstanding character. If this describes you, we encourage you to apply, even if you don't meet every requirement listed.

• 8+ years of experience in office management, operations management, or a related leadership role
• Proven experience managing office budgets, cost controls, and vendor negotiations
• Demonstrated ability to lead, mentor, and develop junior team members in a professional setting
• Strong organizational and project management skills with the ability to juggle competing priorities
• Excellent written and verbal communication skills in English
• Experience working in a global or multi-location company with cross-functional collaboration
• Bachelor's degree in Business Administration, Operations Management, or a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and operational tools (Slack, Asana, or similar)
• A proactive, solutions-oriented mindset with a track record of improving processes and reducing costs
• Experience in a fast-paced tech, startup, or professional services environment preferred

Why us?

You will be joining a cutting-edge company, where you will tackle complex challenges and work with the very best in the industry. In addition, we offer:

• Competitive compensation package
• Comprehensive benefits, including GHI coverage for you & your loved ones
• Flexible vacation policy, encouraging you to take the time you need
• Comfortable shift(s) to maintain work life balance
• Annual wellness allowance to support your health and well-being
• Quarterly team events, fun team activities monthly happy hours to refresh mind and soul.
• A fun and collaborative work environment where you'll be supported by a team of dedicated and collaborative colleagues
• Additional equipment support, if needed, for your workplace
• A vital role in shaping our company's future

Please be aware that Vcheck uses AI-powered note-taking, interview recording, and transcription tools to ensure accuracy and efficiency during our talent acquisition processes. By participating in the application and interview stages, you acknowledge and consent to the use of these technologies.

Vcheck is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training.

Vcheck expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.

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