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Administrative Operations Team Manager
Posted on 1/27/2022
San Francisco, CA, USA
Experience Level
Desired Skills
  • We operate under a centralized model, reporting into the global Head of Administrative Operations -- accountable both to our leaders and to one another. This model supports our career development by creating an environment that nurtures the continuous evolution of our experience and skills through peer mentorship and reporting into managers with career administrative experience
  • We are key to creating the leverage necessary for our leaders and their teams to achieve their objectives and move the business forward
  • We are committed to outstanding collaboration in order to operate with efficiency, effectiveness and velocity
  • 4+ years of Executive Assistant/Administrative support of C Suite or VP level Executives, Chief of Staff or similar experience
  • 1+ year of management experience with a minimum of 2 reports. This can be dotted line or direct line management
  • Experience with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms)
  • Committed to collaboration and teamwork-you're a believer in it's what we do and how we work
  • Understand the highly flexible nature of support work and are comfortable with being available in-person and onsite as needed
  • Have an incredible attention to detail and commit to flawless execution
  • Ability to navigate, digest, and make decisions amidst ambiguity
  • Demonstrate strong discretion and sensitivity towards confidential information
  • Are proactive and motivated to iterate on current processes and build efficient systems
  • Have excellent communication skills with stakeholders across all levels of experience and the ability to exhibit grace and composure under pressure
  • Have a growth mindset and the curiosity to always look for multiple perspectives
  • Are a mentor and have mentored across all levels of achievement throughout your career
  • Are practiced in giving and receiving feedback
  • Are constantly seeking to develop your leadership and coaching skills
  • Lead and grow a team of Administrative Business Partners to support the leadership of Asana
  • Manage administrative responsibilities for your direct reports, including Workday management and expense report approvals
  • Communicate and support performance expectations through regular feedback and during our growth and impact cycles
  • Support your directs' career growth and development through coaching, mentorship and advocacy
  • Collaborate with other Administrative Operations Managers and People team partners on team-wide matters, including annual planning processes, team-wide bandwidth balancing, gather and analyzing data and recommending improvements
  • Actively participate in promotion and compensation calibration cycles, recruiting and hiring processes, and other team-building programs
  • Manage leadership relationships using bi monthly, quarterly and asynchronouscommunication processes
  • Understand business priorities of your leader and of Asana's business in order to best leverage their time
  • Strategic calendar management with strong attention to accuracy & detail
  • Manage and coordinate logistics for internal and external meetings
  • Handle inquiries quickly, proactively, and follow through on tasks to successful completion
  • Support your leader in maintaining relationships with key people to ensure continuity in communications and to surface and pursue opportunities for collaboration
  • Embody the culture, values, and goals of your leaders when engaging with internal and external stakeholders
  • Assist with special projects such as offsite planning, team events and meeting preparation
  • Identify operational weaknesses and help refine processes or develop new ones
  • When bandwidth allows, collaborate with other members of the admin team to provide seamless support for all Asanas

1,001-5,000 employees

Team collaboration and work management
Company mission
Asana's mission is to help humanity thrive by enabling the world's teams to work together effortlessly. The company builds collaborative tools for enterprise teams.
Company Values
  • Mission
  • Do great things, fast
  • Clarity
  • Co-creation
  • Give and take responsibility
  • Mindfulness
  • Reject false tradeoffs
  • Be real(with yourself and others)
  • Heartitude