Bank Operations Trainee

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $26.45 - $26.45 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to develop future leaders within Bank Operations through the 12-month LEAD (Leadership Exploration and Development program. Placement into a leadership position may occur as early as 6 months or up to two years, depending on individual performance and business needs.

Essential Functions  

• Rotate through diverse business units, working side by side with leadership on initiatives that build leadership skills, solve business challenges, and expand banking knowledge

• Analyze operational issues and opportunities, present solutions, and support implementation alongside cross-functional teams

• Develop a working knowledge of Bank Operation’s lines of business, understanding their customers, risks, stakeholders, and how they contribute to the Bank’s bottom line 

• Gather and report operational metrics for department, budget variance, unit cost reporting, and investigate discrepancies or issues with guidance 

• Conduct onboarding and training of new team members in conjunction with team leaders 

• Perform other duties as assigned  

Work Schedule (Hybrid, minimum of 2 days/week on site with ability to increase as needed for assigned rotations)

• Monday - Friday: 8:00 AM - 5:00 PM

• Will vary periodically due to assignment (i.e.: 7:30-4:30),

• Day shift only

Knowledge, Skills & Abilities Required

• Basic knowledge of banking regulations pertinent to various areas as assigned 

• Ability to demonstrate strong resourcefulness by effectively utilizing internal systems, data sources, and institutional knowledge to resolve discrepancies, address inquires, and contribute to continuous process improvement

• Agile learner, able to grow through experience, collaboration, training, self-study, and mentorship

• Ability to demonstrate clear and professional communication across teams or stakeholders; proactively addresses challenges and resolves conflicts in a constructive manner

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities 

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills 

• Ability to remain adaptable and resilient to most situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Visio, Excel and Outlook  

Education & Experience 

• Bachelor’s Degree in a business or related field required or a Bachelor’s degree in a non-business field and equivalent combination of experience required 

• Finance, business, banking or operations experience preferred 

• 1+ year informal leadership experience preferred 

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation rate is for the Bank Operations Trainee job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $26.45 per hour.

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The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time