Global Operations Manager

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

Are you looking for a dynamic, growth-oriented career that lets you work with exceptional people with a mission to provide world class products and customer service?  Rotoflow®, An Air Products Business, may be the place for you!

Rotoflow™, An Air Products Business, is a full-service turbomachinery OEM - providing a wide-range of new equipment solutions and repairs, spares, and field services to our customers globally in market segments such as industrial gases, petrochemicals, and hydrocarbons.  Worldwide repair services are provided from regional service centers for all types of rotating OEM and non-OEM equipment.  Visit www.rotoflow.com for more information.  Experience More.  Together.

Rotoflow is seeking a Global Operations Manager accountable for the operations of Rotoflow’s New Equipment and Repair Service Centers in Pennsylvania, Texas, China and KSA as well as the global Field Service Team. This position, headquartered out of Houston, will have overall accountability for approximately 75 cross functional team members including 5 direct reports.  Functions reporting into the Global Operations Manager's team include Service Center Managers, Production Supervisors, Production Technicians (union/non-union), regional Project Engineers, and Production/Manufacturing Engineers.

You will lead the organization to meet organizational targets with a strong focus on internal/external customer satisfaction. This organization is a fast paced, high volume and dynamic work environment consisting supporting OEM and non-OEM equipment for both internal Air Product and 3rd party customers. 

You will have a proven track record of leadership including ability to influence, foster team engagement/motivation, build strong cross functional relationships & collaboration, as well as build credibility & confidence at all levels of the organization.    

What's In It for You: 

At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below!

• Affordable Medical, Dental and Vision Insurance (day 1 of employment) 

• 401k with 100% vested company core and match  

• Paid Vacation, holidays + sick time  

• Paid Parental leave (Up to 8 weeks) 

• Backup Child and Adult Care benefit 

• Adoption assistance  

• Flexible spending accounts (medical, dependent daycare) 

• Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D 

• Legal Plan & Identity theft coverage  

• EAP (Employee Assistance Program) 

• Many more supplemental benefits available 

Required Skills / Abilities:

• Knowledge of rotating equipment and strong leadership skills

• Experience in leading and working in global teams

• Ability to ensure a strong focus on safety in all aspects of the business

• Ability to apply critical thinking skills to unstructured situations, creative decision making with strong problem-solving skills

• Strong influencing, collaboration, and communication skills

• Ability to plan, organize, prioritize, establish targets, and develop implementation plans in support of the company’s business objectives

• Ability to build and maintain effective relationships with diverse stakeholders at various management levels within the organization

• Ability to operate efficiently in a fast paced, challenging environment

• Strong networking, interpersonal and teamwork skills

• Ability to bring teams together to achieve targets and goals

• Ability to coach and develop talent

• Track record of successfully working in a diversified, inclusive, collaborative, and empowering work environment

• Experience leveraging enterprise data & analytics to drive targeted growth & competitiveness

• Ability to build an organization to support growth and strategic focus

Key Job Responsibilities:

• Passionate about customer service, results oriented, strong collaboration, communication, and people leadership skills

• Establish key performance indicators for the team in support of achieving overall Rotoflow business objectives

• Provide input into annual operation plan for achieving targets and report progress/contributions monthly.  

• Develop & implement a short & long-term global strategy for the team ensuring achievement of planned growth, profitability, safety, quality, and customer satisfaction objectives

• Expand the repair and services portfolio for both OEM & non-OEM for 3rd party sales and inter-company customer base

• Identify opportunities to continue to grow vertical integration and reverse engineering capabilities to support competitiveness and business growth targets

• Establish and implement work process, procedures, systems, and tools to streamline and gain efficiencies in all aspects of operations

• Foster a high performing team with a strong focus on team success and individual development.  Role model to create a culture of inclusiveness and belonging

• High tolerance to stress with the ability to handle multiple competing priorities Drive to achieve results and ability to gather facts and resolve problems in a collaborative manner across the organization

• A track record of developing high-performance teams, onboarding new employees, technical training, etc.

• Strong technical aptitude, with appreciation for details and flexible approach striking right balance of knowing when to get involved in issues when needed versus empowering team members

• Support hiring needs for organization and ensure a strong onboarding program in place for new employee.

• Interface with internal key stake holders to support broader Air Product’s needs, including support for maintenance & repair of owned rotating equipment assets, as well as support for the Sale of Equipment Business Development teams outside Rotoflow.    

• Collaborate with the broader Rotoflow team, including Business Development, Engineering, and Procurement to achieve goals and objectives for the Aftermarket team

• Create a strong culture of Continuous Improvement and individual ownership and accountability for implementing & sustaining organizational improvement

Minimum Hiring Requirements:

• A bachelor’s degree is required, preferably in Engineering, Business Management, or other related discipline

• 10 years of relevant work experience is required preferably in support of rotating equipment

• Strong data analytics capabilities, including proficiency in Excel and, SAP

• Proficiency in developing and delivering presentations to senior management

• Strong influencing, communication (written and verbal) skills including cross cultures and geographies

• Ability to travel globally (10%-20%)

#INDGIG

#LI-Onsite 

#LI-CH1

Join Air Products, where we proudly value the skills, dedication, and leadership that Veterans bring to the table. As a Veteran-friendly organization, we actively encourage and welcome Veterans to apply for various roles within our company. We recognize the unique strengths and experiences that Veterans contribute, and we foster a workplace that honors your service while providing a platform for professional growth.  

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products. 

We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.  
  
We are an Equal Opportunity Employer (U.S.).  You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.  

Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at talent@airproducts.com. General application status inquiries are not answered by this mailbox rather you’ll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.